Case Date:

2/28/2001

Sewer odor in home.

Case Date:

3/1/2001

Missed pick-up/trash: Notice was left & placed right nixt to the trash sticker ( which was not used) The same thing happened last week " If the orange City sticker is not the right sticker what is? AP

Case Date:

3/2/2001

Mr. & Mrs. Jollisse have billing and customer service issues. They only receive bills couple of times a year instead of on a monthly basis. They were without service for 10 days before repairs were made. They have had repeated billing problems that have taken several calls to Insight to straighten out. Their billing difficulities are still unresolved. During a recent telephone conversation, they asked to speak to a supervisor and was on hold for 10 minutes before a supervisor was available.

Case Date:

3/2/2001

Sewer odor in home.

Case Date:

3/5/2001

Martin * Flag stop - Tues. on back porch- Residnet states that trash hasn't been picked up the past two weeks. Please check this out. Thanks cf

Case Date:

3/5/2001

Missed pick-up/recycling:

Case Date:

3/5/2001

Missed pick-up/recyclng; In Green Acres

Case Date:

3/6/2001

Trash cans not being picked up and are out right now.

Case Date:

3/6/2001

Missed pick-up/trash: His recycling was picked up but trash was not the bag was stickered, placed out last night.

Case Date:

3/6/2001

Trash cans not being picked up.