Case Date:

6/20/2019

The hinge on my trash container was damaged during trash pickup.

Case Date:

3/14/2022

The city's garbage and recycling trucks are tearing up the circular median between 500 and 501 South Arbutus because they are too large to turn around in the cul-de-sac. I have reported this issue several times. I can arrange with the other residents of our street to put all of our garbage and recycling bins on either the east or west side of the street (whichever is preferred by the truck drivers) to make this easier so that they can back in or back out of the street rather than trying to turn around. Please let me know if you would like for us to do this.

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

10/12/2017

There is a new garbage can and new recycling can that were delivered WEEKS ago that are sitting on the handicap sidewalk ramp. The garbage cans don't belong to the house (the garbage cans are on the side of the house---they don't belong to that house). Please can someone remove these cans---they don't belong to anyone and are blocking the sidewalk for kids walking to school.

Case Date:

6/21/2022

I was just told that our trash was not out last Friday morning at 6:05AM when your crew came by for our extra trash pick we requested. That is not true. It was out Thursday night and I had to haul it back in at the end of the day Friday. Our trash is always picked up by our garage at the curb on Fess which is where it was. We are on the corner of Fess and University. Maybe your crew did not look on the Fess side of our house.

Case Date:

11/18/2019

Trash bins are blocking the sidewalks for this person in a wheelchair. I saw them try to move the trash bins, but they were instead forced into the roadway. With all of the talk about scooters and ADA accessibility, where is everyone in the discussion for all ADA access? Can you please work to make ADA access better with regards to trash collection?

Case Date:

6/12/2014

Case Date:

6/12/2017

truck missed 804 Park recycling

Case Date:

6/12/2017

skipped pick up of recycling, rest of street done

Case Date:

12/5/2019

My trashcan was damaged after the last pickup (yesterday Wed Dec 4).