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City of Bloomington, Indiana

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open #192863

Parking Meters and Citations

401-403 N Indiana Ave

Case Date:
8/13/2024

Hello, I am inquiring on clarification to a resolution on case #191206. It was reporting extended no parking zones along the intersections of 8th and Indiana. The yellow paint extended an extra three to five feet, removing parking spots for one or two cars. The afmormentioned message is in the attached file. The resolution states that the curb has been corrected and there will be updated neighborhood signs, but what does that mean? Thank you.

open #192530

Sidewalk & Curb Complaints

401 W 17th ST

Case Date:
7/29/2024

Hole in sidewalk left from fiber work

open #181433

Other

401 N Morton ST

Case Date:
9/8/2022

Greetings. In my experience, as well as observations, it does not appear that there is much, if any, enforcement of the Hands-Free Driving state law that went into effect in 2019 in the City of Bloomington. There also doesn't seem to be much accountability to that law as in my experience, the person who rear-ended me told the BPD officer she hit me because she was looking at her phone, but following too close was on the citation and not distracted driving. Why is that? I was told that he didn't want to put more than one reason down. Well, why not distracted driving as that is what she admitted to? Also, there doesn't seem to be any sort of a public safety education campaign in any way... I could imagine that the social media accounts would be a great place for a weekly, bi-weekly, or even monthly Public Safety Announcement (PSA) for some friendly reinforcement, reminders, remedial lessons, etc. about the laws that provide structure around driving a couple ton heavy potentially lethal machine around these safe and civil streets. I think Bloomington motorists need a few reminders on some general laws about operating a motor vehicle, especially the hands-free driving state law. Can someone please speak a bit to this concern of mine? Much obliged for your time.

open #181557

City Performance

401 N Morton ST

Case Date:
9/19/2022

In regards to resolved uReport# 181500: Reply from City: Up until recently, we've been relying on the scooter companies to enforce their users behaviors with illegally parking of the scooters. We have two positions that we are currently hiring for that are funded with fees from the scooter companies that will focus on moving into a system where fines will be issued for improper parking. My reply with two (2) questions: I do not understand Adam Wason's reply in light of what was stated by City Attorney, Mike Rourker, in 2019 (please see below for quote). Additionally, I worked from March 2019 until October 2021 as the main point-of-contact (POC) working with the entities licensed by the City for providing the service and product of motorized scooters, and neither was I informed of any efforts to ticket the companies nor the users of the scooters. Can someone please explain to me what the Standard Operating Procedure (SOP) for holding the licensed entities accountable for the stipulations in the ordinance governing use and management of the scooters was prior to the recent creation and hiring of a new staff position? Also, why were no violations issued and no fines collected in over three years? Thank you for your time. "At its July 31, 2019 meeting, city attorney Mike Rouker told the city council that scooter companies would be fined if their users violated the parking restrictions. Rouker put it this way: “So just to be clear, at the same time, that Bird or Lime or another scooter company may be taking those additional steps against their own users, the city, if this is an issue, will be fining them every single time we see a parking issue.” Rouker continued, “I suppose if the company wants to move very slowly and pay lots and lots of fines to the city, until we’re fed up enough that we either revoke their license or geo-fence an area, that’s a business decision. But I don’t know if it’s a sound business decision.” For an improperly parked scooter, the fine called for in the city’s ordinance runs $30. The fee connected to impoundment is $100, plus $10 per day storage, and another $150 for disposal. As it turns out, the only payments the scooter companies have had to make to the city of Bloomington are the $10,000 annual licensing fees and the 15 cents a ride. The three companies now operating in Bloomington are Lime, Veo, and Bird." Source: https://bsquarebulletin.com/2021/11/22/electric-scooter-parking-violations-zero-citations-in-over-2-years-since-local-bloomington-law-was-passed/ Additional source: https://otter.ai/s/56nnFv2HQX2elRJ40z1X8A?snpt=true

open #174449

City Performance

401 N Morton ST

Case Date:
1/7/2021

I've noticed that the uReport system no longer shows the text of the updates made. There are only dates and words like "open" and "assignment" and "closed." Citizens cannot see what the City has said or reported about these uReports. There are no details on who is working on the case, what is being done, etc. Is there a reason why this information has gone away and transparency is now lost?

open #192046

Website & Web Services Feedback

401 N Morton ST

Case Date:
7/12/2024

I let you know when I try call city office of mayor phone number I keeping reconnect do you know why

open #192735

Sewer Problems (Sanitary Sewers)

401 N Morton ST

Case Date:
8/7/2024

The woman's restroom on the second floor of City Hall, bathroom stall #2, has been having difficulties flushing for the past few months. Had to flush four times to get anything down

open #188630

Water Utility Billing Problems

401 E 12th ST

Case Date:
5/28/2024

The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.

open #188484

Drainage or Runoff

4001 E Providence CT

Case Date:
5/16/2024

Storm Drainage system at corners of Sheffield with Cambridge and Providence aren't sufficient and often are overwhelmed during heavy rains. This happens even without them being clogged.

open #189029

Fire Hazards

400 W Terrace DR

Case Date:
6/20/2024

Response to 189024 -- If the fires are happening daily at the homeless camp along the Rail Trail, and the fire department (MFPD) has been out twice this month, yet the fires continue, why would there not be an option to take some level of preventative enforcement action as opposed to reactive only that is not solving the underlying issue? This would be a daily call to 911 if people in the area called every time there was a large, illegal fire. Is that the best use of resources, as opposed to the City cleaning the area up, removing those illegally burning on City property, and preventing any future fires from being started by those illegally camping on the property? The City refuses to address the problem, the county has to roll a truck out here due to the City's inaction, and the adjacent property owners suffer. All to protect illegal activity!