closed #122988
Recycling
302 E Southern DR
- Case Date:
- 8/22/2011
not properly sorted
not properly sorted
bags must be stickered
Casey Konermann and Jeff Morris went out to complete a courtesy pick up of recycling at this residence and no recycling was out. Resident had not left a phone number on voicemail.
Resident claimed that trash crew has broken the handles on three trash cans in the last month. When speaking with resident, I advised that it would be highly unusual for that to occur and he might attempt to take the cans back to the store they were purchased from a month ago. I also advised that handles frequently break when cans are overweight. Resident had not been written up for cans being overweight in the last month. We provided resident with one trash can. I informed him that we would not be able to provide him with cans again. After the can was delivered Dan Baugh noted that the cans are always overweight at this particular residence and that would be why the handles break. Dan also stated that his crew had not broken the handles of three different cans within the last month. I asked that Dan please start writing this resident up for overweight trash to maintain appropriate records and that he not pick the trash up when it is over 40 pounds per can.
Courtesy pickup completed by Roy Bruce and Dean Flynn
Resident states that trash and recycling were both not picked up but didn't leave a phone number for me to verify the time that they were set out. Kody Starks went ahead and picked up the items.
must have tags
Courtesy pickup completed by Roy Bruce.
Courtesy pickup for resident, completed by Paul Carter. Final courtesy pickup.
Miss out pickup completed by Jason Baugh