Case Date:

9/4/2019

Hello, the pictured trash can was placed in my driveway at 514 S Grant St sometime between 9am and 10:30 am this morning. It blocked me from entering my driveway and was extremely heavy to move. I'd like to return it to the proper address, but unsure where it came from. I'm guessing you have a list and can advise on how to return it to the proper address. Since school has started it seems new residents are unsure how to use the city bins. My neighbors on the northwest corner of Grant and University have kept their trashcan blocking the sidewalk for over two weeks now.

Case Date:

8/18/2020

The trash/recycling crew left most all cans thrown off the sidewalk, into the road on their sides today. This is not normally the case, and it was absolutely NOT weather related. The trucks woke me up three times today. And then I find my trash can only half emptied, with one bag still in it. Either the trucks are malfunctioning, or someone was in a bit of a hurry to get done with the route.

Case Date:

6/11/2018

Hi, I had a note from the sanitation crew that said my trash was too close too a vehicle (true) and had to be placed on the curb. I live at 419 S Highland Ave. The trash and recycling cans were on the sidewalk, as they always are, so I'm not sure if I'm supposed to put them closer to the street? Also, they are very close to a car because it's the only place they can be put other than the street or the driveway (which is shared) so I'm not sure what I should do. Also, my yard waste wasn't picked up at all, so I'm in a bit of a quandary. I think very highly of the folks picking up the trash and recycling and want to do whatever I can to make it as easy as possible. I'm just not sure how to do that. Please advise. Thanks very much, Deborah

Case Date:

12/4/2018

There has been a shopping cart on my property for over a week now. I was told by a police officer to put a note on it with my trash and the City would take care of it. I did that on Sunday evening, but the cart is still on the sidewalk.

Case Date:

1/15/2019

trash pick up people are being assholes to us and im sick of it. leaving trash behind and leaving our cans in the road while our neighbors were placed neatly on the sidewalk. what is their problem with us. we just moved in. DO YOUR FUCKING JOB. How would you like it if you came to my job to get an oil change and I left your plug lose and a left like 2 quarts of dirty oil in the engine???? Same thing. Fucking bullshit

Case Date:

1/11/2024

Not sure which category this falls under. Eight (!) trash bins are lying on the sidewalk (south side of Cottage Grove, just east of Walnut), completely blocking pedestrian traffic. It isn't really a busy street and it's one-way so not a huge problem for most people who can step around them off the curb into the street, but people in wheelchairs or with strollers would not be able to navigate the area.

Case Date:

8/18/2014

When trash and recycling is picked up on my street (S. Washington), sanitation employees throw the empty cans and bins back down, which is both very loud early in the morning and had resulted in damage to my trash cans and bins. Monday mornings, the sidewalks of S. Washington are strewn with the cans and bins that have been tossed (rather than set) back on the sidewalk.

Case Date:

10/19/2021

This morning, sanitation services left the contents of the shared recycling bin of the duplex for addresses 718, 720, and 722 W Kirkwood Ave. all over the curb. I understand that my duplex neighbors before have placed items in the recycling bin that are not recyclable, and I try to remove those as I see them, but dumping what is essentially all of the contents on the sidewalk for me to have to pick up is ridiculous. My neighbors are lazy and will not clean it up themselves, so until I return home from work today, all of that recycling is just going to sit and rot on the sidewalk. Also, no notice was left, so even if they were to go out and see what happened, they would have no clue as to why these things weren't collected. I understand the frustration of people putting legit trash in the recycling bin, it frustrates me too, but there's a level of passive aggression here that is quite unwarranted and is instead resulting in littering by your employees and a genuine inconvenience from me that I can't address in a timely manner, since most people getting into their car for their morning commute don't expect to see their recycling bin dumped on the sidewalk, waiting for them.

Case Date:

12/20/2021

704 S Eastside Drive. The recycling truck driver was flying through our street at break neck speed. They did not take enough time to properly empty our recycling can. There was NO piece of cardboard wedged in there to prevent the items from falling out of the can into the truck once the can was upside down. The result: can on its side when the truck left, half of the contents still in it, plastic strewn in the road and on the sidewalk. An F for this performance.

Case Date:

5/31/2023

There is an orphaned recycling bin on the sidewalk in front of 423 S Eagleson - it does not belong to any of us in this area. Is it possible to find where it belongs based on the serial number? Or if not could it be collected by the city?