Case Date:

4/5/2016

I sent Tammy to pick up a "miss out" and the owner came out and asked her why we didn't pick up. Tammy picked it up but it was all mixed up.

Case Date:

6/9/2016

Resident called and complained that we wrote up for not sorting but claims we spilled recycle all over driveway. Cussed at me, told me he will go to someone higher to get it picked up. Claims since we are union and work for city we can do what we want.

Case Date:

6/13/2016

Cameron called and says we missed his recycle, I called 946 they said there were very few stops out on Moody. This guy says we miss every time! We have to call from there every time!

Case Date:

10/25/2016

Resident called and is upset that we didn't pick up his recycle again yesterday. I am sending the 947 crew out to get it.

Case Date:

11/3/2016

Resident called and was upset that we didn't get her can of recycle again. Sending Eric Richardson to get since it is on his route.

Case Date:

11/7/2016

947 went to this stop at 7:37am and nothing is out, so if they call we will not pick up this time.

Case Date:

1/23/2017

8:35am Recycle bins are seen up next to the house but are not at the curb.

Case Date:

4/4/2017

Resident called in upset that we didn't take one of her yard waste bags. She says that we every 10 times don't take something. She had bags of yard waste in plastic bags which our crew dumped the contents and left the bags. I explained that we can't put plastic bags in the truck. She says someone is stalking her and when we don't take her stuff it gets thrown all over her yard. She says she is disabled and can't bring it back in when we don't take it. She is going to file a "formal complaint" about it and wants us to make provisions.

Case Date:

4/4/2017

Per 939 they were there and nothing is at the curb. They were there at 5:17am and nothing was out.

Case Date:

6/13/2017

5:21 am there was no trash, recycle, or yard waste out.