Hello, I lost my waste bin this Wednesday, 7/9. Your staff left my yellow recycle bin and my neighbor's larger waste bin on the curb. My neighbor took his waste bin on 7/10, but I couldn't find my waste bin. How could it be lost? I guess one of my neighbors took mine by mistake. Please advise me on how to resolve this issue. I need a waste bin ASAP.
Re U-Report #204033: Thank you for picking up the couch so promptly! You all rock!
Today was recycle day. My recycling container is now missing. What are next steps to replace it? Thank you in advance.
My recycling container is missing. Placed it at the curb Tuesday evening. It was still there Wednesday morning when the collection truck entered my street. An hour later I went out to bring the bin in and it's gone. Look in the truck. I need a large-size replacement. Thank you
Recycle wasn't picked up
We arranged for a large item pickup on July 7, but the large item (a couch) was not picked up. We have not received a return phone call from the city despite calling and leaving a message.
Some disrespectful person dumped their trash bags at the corner of E. Sheridan Drive and S. Ballantine. Would you please send someone to pick up the trash? I would do it myself, but not sure what sort of toxic garbage is in the bags. Thank you.
Forgot to pick up my yard waste last week.
On early Wednesday, 7/2, one of the sanitation trucks picking up trash spilled white liquid on the roads along Spicewood II (Buttonwood, Cottonwood & Elderberry Lanes). A street cleaner came by Thursday but only did a portion of the streets and it didn't attempt to clean in along the east side of Buttonwood where there is a sizable amount of the spill. It's unknown what was spilled along every road but it's very gross and needs further attention by the City. Thank you.
It looks like the trash truck was leaking some sort of white liquid that smells putrid. It follows a line along the trash cans of all of our houses in the cul-de-sac. Can you please send someone to clean this up ASAP? We are putting our house on the market right now and this will be a deterrent for buyers. Thank you in advance for your help! Best, Jake