Case Date:

3/25/2025

Missing both Trash and Recycling Bins

Case Date:

3/25/2025

The city only picked up half of the trash from our bin this morning. I tried to call the sanitation department and selected the option for customer service, the line goes dead after that. We have a small trash can so this is going to create a trash back log for us. We would appreciate if it someone could come pick it up. Thanks.

Case Date:

3/24/2025

I have 2 trash days a week, and last Friday marks the third consecutive time on Friday that our trash was STILL not picked up. Phones are not being answered.

Case Date:

3/24/2025

We have an issue where either our trash cans have been stolen or misplaced both the regular trash can and the recycling are missing from our property.

Case Date:

3/22/2025

The Trash Bin has one side of hinges that are damaged. We think this happened when the crane arm dropped it back down, because we came home and the trash can was on the ground broken on its side. Would we be able to get a replacement so we don't get tagged for it later?

Case Date:

3/14/2025

Multiple days trash not emptied. Last week the recycling bin was not emptied, today (Friday) none of the trash was collected and we are enrolled in extra pickup. Now we’re faced with a trash crisis and have nowhere to put it all. Please don’t charge us for extra, as they are not retrieving trash and the office is closed.

Case Date:

3/12/2025

Trash bin left by pick up crew in the middle of our driveway. Please don't do that.

Case Date:

3/11/2025

Were Sanitation magnets mailed out this year? If so we were missed. Thanks.

Case Date:

3/6/2025

Are plastic bottles wrapped in a plastic label recyclable as is or does the plastic wrap label need to be removed?

Case Date:

3/6/2025

During the heavy winds this week, there were some trees down at Rhorer and Snoddy. A city crew picked this debris out of the road and placed it into the yard of 4025 S. Gran Haven Dr. Caller understands that he is not annexed into the city, however the debris was moved from City property to this non-annexed yard. He is inquiring if a crew would come and pick this up. Andrew Matthews - 812-287-1772