Case Date:

2/13/2023

Trash can went missing last Monday 2/6/2022. We have not received any notification about from the city and don't know if the trashcan was stolen or removed by the city. Please advise.

Case Date:

2/23/2023

When I went to the curb to bring in my recycling container. I noticed that the wheel had be broken off. It had to have happened when the container was put down after it was emptied. We need this container either fixed or replaced before next week. Thank you.

Case Date:

3/8/2023

Substandard service for trash and recycling pickup. The recycling crew has repeatedly turned the trash bin as if to indicate trash was picked up when it wasn't, and today the left the bin in the middle of the driveway. Why can't my bins be just put pack where I left them by the side of the driveway, as is done with all the other houses on our street? Perhaps we should just return the recycling bin, and save the money, and put everything in the trash?

Case Date:

8/26/2023

yard waste has been sitting in huge pile in front of house for over a month

Case Date:

9/26/2023

Our recycling did not get picked up along with at least one other can on Jackson Street. Also this is the can that did get picked up blocking the alley next to my house where I park. I have observed trash pick up on Jackson Street for about 40 years. The cans were always put back where they were left for 39 years. But this year the cans are left in the street, blocking alleys and thrown down where they land. This in not considerate and it not how the trash has been handled in the past. It is not acceptable service. I have complained to Adam Wason to no avail. I really do not think this is too much to ask. The other end of the alley was also blocked by a trash can sitting right in the middle and people park on the alleys and use them for transportation. At least we can drive around the cans that are left in Jackson Street but the morning after trash day, it looks like a tornado has gone through and scattered cans everywhere. Is this what we should expect and accept from our city services these days? I hate to complain and I was waiting for this to get better but it has not improved at all.... Chris Sturbaum

Case Date:

9/21/2023

Trash has not been picked up on the 2100 block of Wimbleton Ln

Case Date:

9/30/2023

There are 3-4 grocery carts full of what seems to be the belongings of an unhoused person that have been discarded at the end of Madison. They have been there untouched for 3 days now. The neighborhood would appreciate if they were removed soon. Thank you!

Case Date:

10/5/2023

Furniture and glass were thrown from an apt at the Stageyard last night. There is large debris and broken glass all over the alley behind their building.

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

11/2/2023

I put out two bags of leaves for pickup today, 11/2 during my normal trash pick up. They were not picked up. According to your website, picture attached, during the month of November, today is November 2nd, they are picking up the paper bags weekly. Mine were not picked up. You should not state they will be picked up weekly if they are not going to be picked up. Thanks, Danielle