Case Date:

3/24/2025

I have 2 trash days a week, and last Friday marks the third consecutive time on Friday that our trash was STILL not picked up. Phones are not being answered.

Case Date:

3/25/2025

The city only picked up half of the trash from our bin this morning. I tried to call the sanitation department and selected the option for customer service, the line goes dead after that. We have a small trash can so this is going to create a trash back log for us. We would appreciate if it someone could come pick it up. Thanks.

Case Date:

3/25/2025

Missing both Trash and Recycling Bins

Case Date:

3/25/2025

Phone lines were busy all morning after discovering trash wasn’t picked up yet again, however all neighbors trash were picked up. Went to sanitation in person to notify, spoke to Rhea. She sent Workers. They stopped by while I was showering, dog was barking erratically, apparently from previous knocking. Heard one of the workers yelling something about “fresh tracks” as I was getting dressed, and they pulled off quickly before I could answer. Trash appears to have been removed. Phone lines still busy, hoping to find out more information on why workers were knocking. No note was left. Thanks.

Case Date:

3/26/2025

We just moved. Can I have one of these magnets?

Case Date:

4/8/2025

The trash bin has been damaged. Please remove the damaged bin and replace with a new large bin.

Case Date:

4/24/2025

Bag of trash not taken, wondering why. We had placed it in our proper city trash container and put by the side of the road like always. The white plastic bag of trash was dumped out and left near the can. I have pictures if any questions. If it was just a mistake, no problem. But we need to know if there is a reason it was not acceptable.

Case Date:

5/19/2025

Our Bloomington trash bin has fallen apart and we would like a replacement or someone to repair it. We would also like to purchase a yard waste bin from the City of Bloomington for your fee. Thanks! -Alyssa Many

Case Date:

5/26/2025

Lid on Recycle Bin was discovered broken after a pickup 2 weeks ago. Please repair.

Case Date:

5/31/2025

This rental house across the street from us has had two mattresses leaned up against the house by the garage for quite a long time being exposed to the elements and likely a habitat for vermin. More recently, someone has dumped a mattress from the Bypass that sits on the steep hill at the end of our Fritz Drive culdesac. Can HAND cite the rental property owner about the mattresses at the residence? And can Sanitation do something to remove the mattress dumped from the Bypass?