Case Date:

2/20/2021

Trash put out Wednesday for Thursday pick up still not picked up as of Saturday evening. Leaving it in the street until you pick it ip. It will be over flowed next week. I'm not bring 10 day old garbage into my house until next Thursday. It is not on the curb because the city plows the snow from the cul de sac into my yard which is ok because there is no other place to put it. So I don't have a curb at this time. I'd appreciated a notification if you weren't going to pick up the trash so I could have found a dumpster somewhere. Other neighbors still have their trash cans out. I presume the other gave up, or maybe theirs was picked up.

Case Date:

2/25/2021

I understood about the cancelation of services last week due to the weather. Today my trash was picked up but not the recycling. I do live on a cul-de-sac in Peppergrass, but I did not see anyone else's recyle containers left out. I left for work before things were picked and got home just a little while ago. Now I have two weeks worth of recycling in my container. Can anything be done about this before next Thursday. I did put my container back in the garage. Please let me know when I can put it back out for pick up

Case Date:

4/27/2021

Our recycling did not get picked up & I don’t know why. Please advise.

Case Date:

12/28/2023

If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.

Case Date:

12/26/2024

Hi—where can i find the schedule for trash pick up?

Case Date:

8/3/2020

Trash collectors are failing to completely empty the containers. Two weeks in a row.

Case Date:

1/12/2017

We sent the truck to this address on 01-12-17 to pick up the tree and it was not out.

Case Date:

1/20/2017

There is a pile of feces next to the bus stop in front of my apartment building. Apartment building: 1715 N College Ave, bus stop for city bus line #1 (next to Steak n Shake on College Ave). The pile has been there for a week next to the bus stop covering on the sidewalk.

Case Date:

4/4/2017

Resident called in upset that we didn't take one of her yard waste bags. She says that we every 10 times don't take something. She had bags of yard waste in plastic bags which our crew dumped the contents and left the bags. I explained that we can't put plastic bags in the truck. She says someone is stalking her and when we don't take her stuff it gets thrown all over her yard. She says she is disabled and can't bring it back in when we don't take it. She is going to file a "formal complaint" about it and wants us to make provisions.

Case Date:

5/4/2017

too heavy. We took the rest of the bags but we couldn't lift.