Case Date:

6/26/2025

Abandoned foam mattress on the corner of S Henderson and Graham, south of BHSS.

Case Date:

7/5/2025

On early Wednesday, 7/2, one of the sanitation trucks picking up trash spilled white liquid on the roads along Spicewood II (Buttonwood, Cottonwood & Elderberry Lanes). A street cleaner came by Thursday but only did a portion of the streets and it didn't attempt to clean in along the east side of Buttonwood where there is a sizable amount of the spill. It's unknown what was spilled along every road but it's very gross and needs further attention by the City. Thank you.

Case Date:

7/9/2025

Re U-Report #204033: Thank you for picking up the couch so promptly! You all rock!

Case Date:

7/9/2025

Today was recycle day. My recycling container is now missing. What are next steps to replace it? Thank you in advance.

Case Date:

7/9/2025

My recycling container is missing. Placed it at the curb Tuesday evening. It was still there Wednesday morning when the collection truck entered my street. An hour later I went out to bring the bin in and it's gone. Look in the truck. I need a large-size replacement. Thank you

Case Date:

7/11/2025

Hello, I lost my waste bin this Wednesday, 7/9. Your staff left my yellow recycle bin and my neighbor's larger waste bin on the curb. My neighbor took his waste bin on 7/10, but I couldn't find my waste bin. How could it be lost? I guess one of my neighbors took mine by mistake. Please advise me on how to resolve this issue. I need a waste bin ASAP.

Case Date:

7/22/2025

Why were trash and recycling cans commingled onto one truck on this morning’s collection on W. 6th Street? I witnessed collection and was shocked to see both receptacles emptied into the same truck?

Case Date:

7/31/2025

Some of my trash was not collected from my trash bin today.

Case Date:

8/5/2025

Recycling not picked up.

Case Date:

8/7/2025

My trash didn’t get picked up. This is about the 4th time this year. It was on the side of the road right next to the recycling (which did get picked up). I have 4 kids at home I can’t go a whole week without my trash being picked up. Please help!!