Case Date:

7/9/2025

Today was recycle day. My recycling container is now missing. What are next steps to replace it? Thank you in advance.

Case Date:

7/9/2025

My recycling container is missing. Placed it at the curb Tuesday evening. It was still there Wednesday morning when the collection truck entered my street. An hour later I went out to bring the bin in and it's gone. Look in the truck. I need a large-size replacement. Thank you

Case Date:

7/11/2025

Hello, I lost my waste bin this Wednesday, 7/9. Your staff left my yellow recycle bin and my neighbor's larger waste bin on the curb. My neighbor took his waste bin on 7/10, but I couldn't find my waste bin. How could it be lost? I guess one of my neighbors took mine by mistake. Please advise me on how to resolve this issue. I need a waste bin ASAP.

Case Date:

7/22/2025

Why were trash and recycling cans commingled onto one truck on this morning’s collection on W. 6th Street? I witnessed collection and was shocked to see both receptacles emptied into the same truck?

Case Date:

7/31/2025

Some of my trash was not collected from my trash bin today.

Case Date:

8/5/2025

Recycling not picked up.

Case Date:

8/7/2025

My trash didn’t get picked up. This is about the 4th time this year. It was on the side of the road right next to the recycling (which did get picked up). I have 4 kids at home I can’t go a whole week without my trash being picked up. Please help!!

Case Date:

8/18/2025

The garbage pick-up guys broke our garbage can over a week ago as it was being dumped and took it away when they picked up the garbage. We still don't have a replacement can so my tenants were unable to get rid of their weeks worth of trash on pick-up day today. Can you PLEASE bring a new garbage can!!! There are two apartments in this house so we need the same large can. THIS IS MY SECOND REQUEST. THANK YOU!!!!

Case Date:

8/18/2025

i really hate to complain,with that said the past 2 weeks ,who ever is picking up recycling,they are loosing it on street at a few houses,i know they see what is in road because they come back up road to collect on other side.hopefully they can slow down and make sure they get it all,it could be the arm is to tight and it pushes it out,thank you

Case Date:

8/13/2025

Bagged trimmings left by the road for a week now.