Case Date:

8/9/2021

There is a hole at the end of our gravel driveway that our cars hit everyday going in and out of our driveway. We have opened several cases explaining that the WHOLE ally needs repaved. Twice now y'all have sent out crews to put down pavement in some of the holes. The pavement is loose and keeps breaking apart, causing more damage. Neither time has the crew repaved the ally as they should have and neither time did the crew put pavement in the hole in front of our driveway. Now, y'all are closing the cases I open, stating that crews have already been to my location, however, they haven't fixed anything, but consistently made it worse. We are documenting the damage being done to our cars and everyday I am opening a case here until y'all fix the ally properly by repaving the entire ally. My questions are why aren't you fixing it correctly? Is it because our address is not in a rich neighborhood? Do we not deserve an ally we can drive on without damaging our cars? Please actually fix the issue.

Case Date:

2/16/2021

Snow in the alley on west kirkwood. Between elm st and oak st. The driveways of the people who live on that stretch are only accessible by the alley and it hasn’t been cleared at all. Multiple cars have gotten stuck in the snow through out the day.

Case Date:

6/26/2023

Streetlight is out, no lights from houses in the area so it is extremely dark at night.

Case Date:

6/6/2021

Alley running parallel and between Kirkwood and 6th street - the section between N Oak and Elm St has multiple large potholes. It needs to be repaved ASAP.

Case Date:

1/22/2024

The alley to the west of 1022 and 1024 W 7th is highy degraded and a danger to cars and traffic. It is so uneven that it's a danger to pedestrians as well. I am trying to upload an image here but the site doesn't seem to be accepting it.

Case Date:

8/5/2021

You guys came out and loosely put asphalt in some of the holes in the ally - however- the whole street needs repaved and y'all didn't even fill the whole at the end of my driveway that my partner and I hit every day going in and out of our driveway - shown in this photo that is attached. It knocks our cars everyday going in and out. I will continue to submit a service request for the ally to be repaved and properly fixed and we will continue to document the damage being done to our cars everyday until the ally is repaved and properly fixed.

Case Date:

11/1/2023

There are two potholes in the eastbound lane of West Kirwood Avenue by Rose Hill Cemetery that are growing rapidly. Road base material is exposed.