Case Date:

4/28/2025

Hello, 7 or 8 months ago I asked Xfinity/Comcast to correct a hanging cable of theirs after a storm knock a big tree limb into a telephone pole that took power and other cables out. Everything was repaired by Metronet & the Power Company but Xfinity/Comcast never came. It left a long cable that just hangs on our property is very annoying (and dangerous) when we are working, mowing, playing with grandson, etc. Xfinity/Comcast was contacted (claim #ECM0010285921) to come out and correct it, but they never did. It took a while to talk to a real person and even then it took so much explaining ever & over again through several transfers. You ever try to talk or chat with Xfinity/Comcast when you don't have an account with them? (I do not have an account with them) They ask over & over again for an account number! Very frustrating. After 45 minutes I was able to state my case about the hanging cable, they said they would send someone out but would have to have the "ok" from the City of Bloomington. I don't know what has happen since that day, but nothing has been done about it. I was hoping by emailing you we could get something done about it or help me on how to do so. It is an eyesore to look at, dangerous & annoying. Thanks for any help or advice you may have. Richard & Denise Keist 1224 N State St rick.keist@mymetronet.net

Case Date:

10/22/2016

YIELD sign on Adams as you are going north on Adams and preparing to turn east on Kirkwood is facing AWAY from the street. It is facing the cemetery and there is no cemetery exit at that location. This sign should be turned so it faces the oncoming traffic-- vehicles going north on Adams and turning right on Kirkwood.

Case Date:

3/2/2021

Huge dangerous potholes

Case Date:

2/27/2025

potholes

Case Date:

8/14/2015

large pot hole

Case Date:

6/16/2019

Flooding on 6/15/19 caused part of the road to wash away and left debris.

Case Date:

6/11/2015

Street light out just south of Circle K

Case Date:

4/1/2015

Street light out in front of Tom Cherry Muffler

Case Date:

1/28/2024

There are some large (deep and wide) potholes leading westbound into the roundabout at E Winslow/E Rogers and S High.

Case Date:

2/4/2024

Extensive Potholes on Rogers from High street to Sherwood Oaks, esp on Eastbound lane