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City of Bloomington, Indiana

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closed #204874

Other

320 W 8th St #113

Case Date:
8/12/2025

This is not a concern just a question- how do you decide where to put bus shelters? I live near Walmart and see there is a bus shelter near walmart on the Leonard Springs side but no shelter at the stop in front of Walmart on the 2 nd st side. Just curious as to how bus shelter locations are decided.

closed #188786

Nuisance Lights

Case Date:
6/5/2024

This light has been out for several weeks and makes it unsafe to walk in this area when it is dark outside. Light is located near the bus lane closest to the Transit Center.

open #204252

Graffiti

120 W Grimes LN

Case Date:
7/15/2025

Please remove graffiti from City-IU Bus Building's North West corner along the B-line.

closed #200458

City Performance

401 N Morton ST

Case Date:
1/20/2025

The minimum effort that Bloomington transit puts in an order to make sure passengers get to, and from their destinations is absolutely ridiculous. When it comes down to the last routes of the night, the bus drivers get in some type of relaxed state where they feel that they do not have to be on time, knowing that majority of the people riding the bus that late are heading home and then the bus driver who are at the transit center do not care to wait longer than three minutes although they’re the last buses of the night and it would not cause no delay to their schedule. Too many people are being left out in the freezing cold Stand. Who knows how long are stranded at night because these bus drivers or the Bloomington transit center does not care about people making at home safely. I have multiple complaints about their driving slow, always being late and the fact that they change the bus schedule to every 40 minutes without any notification without posting it without , adding messages to the app or the website and this is ridiculous. How are we supposed to know when to be outside? Went to be ready when they’re always late and now people are forced to stand in the freezing cold or get left and have to walk home because of their negligence.

closed #182173

Bus Services (Bloomington Transit)

Case Date:
11/30/2022

https://www.google.com/search?q=bloomington+transit&source=lnms&tbm=isch&sa=X&ved=2ahUKEwix0cT509b7AhUTIjQIHSXwA-8Q_AUoA3oECAEQBQ

closed #182238

Bus Services (Bloomington Transit)

Case Date:
12/8/2022

Bloomington Transit Late Night bus service FAIL: At 10 pm on Dec 7, t did not work on either the Uber or Lyft app. Uber link from the BT website said “NO VOUCHERS LEFT.” Lyft app did not accept the BTLATENITE voucher code. When I called the BT dispatcher, he did not offer to help but rather have me a number to call Uber.

closed #183036

Bus Services (Bloomington Transit)

High & Arden, Bloomington, IN 47401, USA

Case Date:
3/6/2023

At approximately 7:50am 3/6/203 a B-ton transit bus driver, traveling SB through High St and Arden Dr intersection, failed to come to a complete stop. There were cars, pedestrians, cyclists in and around the intersection. Mostly, it's the elementary school kids on their way to school that are at greatest risk from poor driving habits.

closed #183037

Bus Services (Bloomington Transit)

Case Date:
3/6/2023

Bus not stopping happened at 8:50 not 7:50. Sorry about incorrect time reported in 1st report.

closed #183694

Bus Services (Bloomington Transit)

High & Greenbriar OB, Bloomington, IN 47401, USA

Case Date:
5/6/2023

Can we PLEASE move the bus stop signage / stop location at least 30 ft north of its current location to prevent people from falling into a drainage sinkhole this is located next to the existing drain. We reported this sinkhole THREE years ago, but nothing has been done, and now it's a hazard to passengers getting off of the #5 bus. Do I have to wait until Mayor Thomson to finally get this fixed? Hamilton has ignored this for THREE F'N YEARS. Sad.

closed #185431

Bus Services (Bloomington Transit)

Whitehall Plaza @ Planet Fitness, Van Buren Township, IN 47403, USA

Case Date:
9/6/2023

We're having a lot of issues with the bus stops being located on our properties and it bringing disturbances to our center. We request that all bus stops get moved off of the private property as soon as possible. Thank you.