Case Date:

9/19/2025

Trash bin is broken off of the bus shelter mount and is overflowing with trash. It has been like this for a couple of weeks.

Case Date:

7/26/2025

Trash at the bus stop across from Crawford House on Henderson where unhoused people hang out is overflowing

Case Date:

8/12/2025

This is not a concern just a question- how do you decide where to put bus shelters? I live near Walmart and see there is a bus shelter near walmart on the Leonard Springs side but no shelter at the stop in front of Walmart on the 2 nd st side. Just curious as to how bus shelter locations are decided.

Case Date:

12/31/2024

First Street, between College and Rogers, is completely open and has been for weeks. Why is the #2 route (southbound) not using it? The detour is no longer needed.

Case Date:

1/20/2025

The minimum effort that Bloomington transit puts in an order to make sure passengers get to, and from their destinations is absolutely ridiculous. When it comes down to the last routes of the night, the bus drivers get in some type of relaxed state where they feel that they do not have to be on time, knowing that majority of the people riding the bus that late are heading home and then the bus driver who are at the transit center do not care to wait longer than three minutes although they’re the last buses of the night and it would not cause no delay to their schedule. Too many people are being left out in the freezing cold Stand. Who knows how long are stranded at night because these bus drivers or the Bloomington transit center does not care about people making at home safely. I have multiple complaints about their driving slow, always being late and the fact that they change the bus schedule to every 40 minutes without any notification without posting it without , adding messages to the app or the website and this is ridiculous. How are we supposed to know when to be outside? Went to be ready when they’re always late and now people are forced to stand in the freezing cold or get left and have to walk home because of their negligence.

Case Date:

1/28/2025

Not sure what the possible glitch with lyft is, but if the city is picking up the tab for rideshare rides after the first dollar then the city is being fleeced BIG TIME. I am giving $45 rides that go 4 blocks at times and the riders are laughing that they paid a dollar. Just an FYI no need to contact me just dbl check the program parameters before it's bankrupt

Case Date:

9/6/2023

Case Date:

10/14/2024

At the end of the very nice protected bike lane on 3rd Street, buses pull over into the unprotected lane to pick up passengers at this stop, forcing bikers either to stop and wait for the bus again, take their chances on going into traffic and around, or jumping up on the sidewalk. Please ask the buses to either stop in the car lane or extend the protected lane through this bus stop.

Case Date:

9/23/2024

Bus 761 route 7 had thick black smoke pouring out its exhaust. I think it needs maintenance

Case Date:

6/20/2025

Whatever is in the trash in the bus stop smells like a decomposing animal and is attracting a LOT of flys.