uReport

City of Bloomington, Indiana

Search

Fields to display

Search Results: (58)

closed #200584

Bus Services (Bloomington Transit)

401 N Morton ST

Case Date:
1/28/2025

Not sure what the possible glitch with lyft is, but if the city is picking up the tab for rideshare rides after the first dollar then the city is being fleeced BIG TIME. I am giving $45 rides that go 4 blocks at times and the riders are laughing that they paid a dollar. Just an FYI no need to contact me just dbl check the program parameters before it's bankrupt

open #201621

Bus Services (Bloomington Transit)

Case Date:
3/18/2025

Bus 2493 at approximately 19.20 cut me off and refused to yield right away. The driver was pulling away from the curb and I was on a fully illuminated bicycle. Please forward to BPD for warning and counseling.

open #201737

Bus Services (Bloomington Transit)

301 S Walnut ST

Case Date:
3/27/2025

Hello there van blocking bus lane so other buses can’t get though

closed #201901

Bus Services (Bloomington Transit)

310 S Washington ST

Case Date:
4/5/2025

I get that Orange Julius Caesar is cutting DOT budgets because buses are socialism and scary to Macho Men, but can we scrape a few dollars together to buy a couple of cans of Flex Seal (tm) to fix the leaking roofs of the BT buses? The leaking water onto the seats are an embarrassment given what I pay in taxes. We can do better. See pic.

open #201902

Bus Services (Bloomington Transit)

Case Date:
4/5/2025

Does this city code also apply to bus drivers? It's posted prominently all over the downtown Transit Center, and yet mutiple bus drivers enjoy their tobacco at the entrance to the parked buses while riders waiting to board are downwind of their smoke, unable to board. Does this mean anything, or does it only apply to riders?

closed #200458

City Performance

401 N Morton ST

Case Date:
1/20/2025

The minimum effort that Bloomington transit puts in an order to make sure passengers get to, and from their destinations is absolutely ridiculous. When it comes down to the last routes of the night, the bus drivers get in some type of relaxed state where they feel that they do not have to be on time, knowing that majority of the people riding the bus that late are heading home and then the bus driver who are at the transit center do not care to wait longer than three minutes although they’re the last buses of the night and it would not cause no delay to their schedule. Too many people are being left out in the freezing cold Stand. Who knows how long are stranded at night because these bus drivers or the Bloomington transit center does not care about people making at home safely. I have multiple complaints about their driving slow, always being late and the fact that they change the bus schedule to every 40 minutes without any notification without posting it without , adding messages to the app or the website and this is ridiculous. How are we supposed to know when to be outside? Went to be ready when they’re always late and now people are forced to stand in the freezing cold or get left and have to walk home because of their negligence.

closed #188786

Nuisance Lights

Case Date:
6/5/2024

This light has been out for several weeks and makes it unsafe to walk in this area when it is dark outside. Light is located near the bus lane closest to the Transit Center.

closed #187338

Other

Case Date:
2/16/2024

I boarded your bus #1372 at about 7:22 AM heading East on the #3 route this morning, February 16, 2024. I noticed the strong presence of diesel exhaust fumes on the bus & notified the driver. He informed me that that was just the way it is. I told him that I ood not think that we passengers are supposed to be breathing exhaust fumes. He said that it is a normal part of the regenerative process. I explained to him that we are not supposed to be breathing in exhaust fumes. I asked him if he should radio the issue in to dispatch. He explained that there was nothing that he could do about it, that it was a normal part of the regenerative process. When I arrived home & called dispatch, I was told the same thing. Tehn when I was still concerned that this was not supposed to be happening, she passed me onto her boss. I then was also connected to a man in dispatch. He too told me that it was a normal part of the regenerative process. I then asked him, so, you are supposed to be breathing in exhaust fumes while on the bus? Only then did he say that he would have maintenance take a look at it. However, I have heard this before & they have in the past disregarded this concern & let the bus run with exhaust fumes. I do not beleive that we tax-paying citizens should have to put up with busses gassing us like we are in a WWII Natzi Contentration camp getting gassed becouse our lives do not matter. There is never an excuse to expose a passengers to this and in fact, upon being notified by a passenger, the driver should have to pull the bus over, empty the bus of passengers to prevent carbon monoxide poisening & have us wait for a bus replacement or for the issue to get fixed, before reboarding a bus. I have sent a letter to the EPA about this going on for 20-years as I can recall & treating pasengers this way, as though we should not have an issue with disel-exhaust fumes being inhaled into out lungs while riding as a passenger.

closed #187366

Other

Case Date:
2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

closed #181986

Other

S Henderson St, Bloomington, IN 47401, USA

Case Date:
11/4/2022

An unknown individual has slept in the bus stop shelter for the past week. The area surrounding the shelter has litter scattered about consistently. I do not know if the litter is from this individual. It's a health hazard.