Case Date:

9/23/2024

Bus 761 route 7 had thick black smoke pouring out its exhaust. I think it needs maintenance

Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.

Case Date:

8/6/2025

Trash can at the Henderson St bus stop is overflowing. Lots of trash in the grass by the storage units

Case Date:

7/1/2025

The new bus stop on Henderson St by Brandon Ct is full of trash.

Case Date:

7/27/2025

The trash can at the Henderson Street & Brandon Court bus stop is continuously overflowing

Case Date:

4/23/2024

Arrived at bus stop on Allendale at appointed time. Bus should be there by 2:34 pm. Waited until 2:40 and then searched `Spot'. According to Spot, the bus was at the maintenance facility. Then I checked website. Website was down. Then I called BT and asked for representative. The call was dropped without being answered. Will be contacting my city council rep about this one...

Case Date:

11/20/2025

Bus parks next to outside eating area and is left running. Would like yo see them park farther back by hobby lobby or further forward, but right next to the outside eating area is ridiculous. I don't enjoy having my lunch and having to yell just to talk to someone next to me.

Case Date:

9/18/2025

broken bus shelter glass - see photo

Case Date:

7/15/2025

Please remove graffiti from City-IU Bus Building's North West corner along the B-line.

Case Date:

11/20/2025

Bus 1777 parks here curb is yellow. This is directly in front of a recreational eating area Ruins lunch for all here