Case Date:

3/5/2024

The water company is a monopoly that runs itself like its the 4th Reich. They offer zero assistance or help, unless your unemployed and not trying to better yourself at all. If you just quit on life and being productive, then the city helps you. If your a hardworking man, that fell on hard times due in no fault to himself, that guy can kick rocks. His only option is to pay his bill in full or else. The water company actually put a lien for 200 bucks against a paid for home worth 225,000! My family has had 3 or 4 generations of perfect bill paying with water company. Just my gma, dad, mom, aunts and uncles have paid city of bloomington water for well over 250 yrs combined, and that garners you zero good will or even common courtesy. They can't even acknowledge they're screwing you over and be polite. They know they're the only game in town so they treat people like crap and it's not ok.

Case Date:

9/5/2024

What is going on with the sewerage treatment plant? The odor is terrible and getting worse. I don't want to vomit but it is close. It is bad today. Something is not working properly.

Case Date:

9/1/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Our hope is to have this issue addressed before the Raining season starts. Thank you !

Case Date:

7/10/2023

I am one of the Utility Dept. volunteers checking and clearing storm drains in Sycamore Knolls. I and my fellow volunteers having been clearing storm drains at the intersection of Queensway and Montclair, Queensway from High to Montclair, and Sussex Dr from Queensway to Montclair. We have been making piles of plant and street debris near some of the drains. They are now getting large and because of their mix of plant and asphalt debris cannot put them in the weekly waste pickups. Would it be possible for a city street crew to remove these piles near the following locations? North sides of the Montclair and Queensway, Southside of the Chelsey and Queensway, and Sussex Dr. near 1912-1919 and 2216 -2219 Thank you

Case Date:

3/28/2025

I had a very negative interaction with a Customer Service Representative named Jordan from the City of Bloomington Utilities on Friday, March 28, 2025 at 3:30pm. The employee was incredibly rude and very dismissive.

Case Date:

4/16/2025

City of Bloomington truck 592 is continually parked at a residence on Beechwood Dr. in Ellettsville. This truck looks to be used by an employee for personal use. Numerous city assets have been utilized at this Ellettsville residence in the past including trucks, trailers, and landscaping equipment. Hard to understand why a city asset would be used to commute from Ellettsville to Bloomington and be parked overnight at the residence for longterm use. Seems like fraud and abuse of taxpayer funded resources.