Water Utility Billing Problems
- Case Date:
- 1/25/2014
Good morning!
We have 4 client accounts which never received the mailed invoice this month. They just generated on a missing bill report and I just pulled them from the website.
Please protect the following accounts from service disruption and waive any late fees as a courtesy for 14 days to allow us time to process the bills and issue payment.
H & R Block: 15471-001
Baxter Pharmaceutical Solutions LLC III, IIII, and V
20753-003
20809-003
11112-003
Thank you!!
Water Utility Billing Problems
- Case Date:
- 8/2/2014
Hello,
My name is Samantha Schiffman. I used to live t 418 e. 8th street. I have called 7 times all during operating hours to try to shut off my water/ transfer payments to sheree Demming properties. I needed to transfer them beginning August 1st and have been calling since the 30th. Please get back to me letting me know services have been terminated/ transferred. Thank you.
Samantha Schiffman
Water Utility Billing Problems
- Case Date:
- 8/11/2014
Where do I find the form to stop water service?!
Water Utility Billing Problems
- Case Date:
- 8/24/2014
the billing address on my utility bill is misspelled. should be 239 whetherburn drive, wexford, pa, 15090
Water Utility Billing Problems
- Case Date:
- 5/2/2012
I have sent a fax about customer contact yesterday. But I'm not sure whether you have received it. Because I didn't receive any confirmation message.
Water Utility Billing Problems
- Case Date:
- 6/14/2012
Hello, I haven't received a water bill this month. Is it late, or lost? Thanks.
Water Utility Billing Problems
- Case Date:
- 6/25/2012
Where is the May Water BILL????
Water Utility Billing Problems
- Case Date:
- 6/27/2012
The website sited in the letter we received today does not do what the letter describes. There is no way to pay my bill online or view my account as the letter describes. And when I call - I get a recording that says to call back later. Why was this letter sent out before your website was ready?
Water Utility Billing Problems
- Case Date:
- 7/5/2012
You no longer accept payments online?! What Einstein made that decision? Most services are expanding their online payment options. CBU has discontinued it.
Water Utility Billing Problems
- Case Date:
- 7/23/2012
I am having trouble finding the information I need on your website. I just spoke with Lori at customer service, and she advised me it is possible to receive email notification when a bill is due, and what the amount is. I do NOT want to get automatic check payments made to you, I simply want to receive my amount due, and send you a payment by check. I'm sorry, but I don't see anywhere on this website where I can sign up for this. Would you be kind enough to contact me, either via email, or telephone, and help me through this process? I just received your bill in the mail, and according to the bill, I have 3 days to get a payment to you. That's simply crazy. I look forward to your reply. Thank you, Chris Thornbury