Water Utility Billing Problems
1720 E Devon LN
- Case Date:
- 8/2/2020
My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.
Water Utility Billing Problems
2360 E Linden Hill DR
- Case Date:
- 12/8/2021
My utility bill is almost $200 a month. I have had a Plumber make adjustments to toilets to ensure none are malfunctioning. I’m wondering if there is a leak somewhere. Could you tell me if you can help assess this? Thanks
Water Utility Billing Problems
402 S Dunn ST
- Case Date:
- 1/23/2023
Water Utility Billing Problems
2356 S Burberry LN
- Case Date:
- 12/7/2022
Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.
Water Utility Billing Problems
1310 S Pickwick PL
- Case Date:
- 2/18/2023
I have moved from this address. I canceled service on 11/3/22 with Confirmation ID: 194967-2493. The last payment I made was 12/6/22. However, I just received a bill for 1/1/22 to 1/31/22 (yes, the bill says 2022, not 2023) on this address. I do not think I owe the money on this bill and now would like to question if I did owe the money that I paid back on 12/6/22.
My new address is 5696 S Handy Road, for reference.
Thank you for your help.
- Case Date:
- 11/12/2018
The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.
- Case Date:
- 3/24/2019
Patricia Shuffitt, I accidently sent a duplicate request for aquapay on 03/25/2019. Would you please delete that submission ? !!
Excessive Growth
1404 S Sare RD
- Case Date:
- 6/11/2018
the utility line easeway between the back of our property beyond our back fence and the neighbors on the next block (Sare) is overgrown and has lots of vines growing on utility lines. It is accessible from our driveway off 1419 S. Winfield.
City Performance
515 S Walnut ST
- Case Date:
- 11/6/2012
Hello. I actually live at 410 S. Walnut, and I am beyond furious. You have workers "fixing" the roads on Walnut. They start before 7 everyday - which isn't even the problem. They shut off the water without alerting us. I have an important class I have to attend today looking horrible because I was not alerted to the fact that our water would be shut off. I am beyond disappointed. I can't even eat my breakfast this morning because oatmeal requires water. We deserve better from you.