Case Date:

7/16/2022

Hi. I'm very sorry to bother but as I was cleaning my bathroom a bit ago I found huge dead cockroach in my shower. I'm a very clean person despite being physically disabled and legally blind live on own so keeping my place clean is difficult. There's been problems with the lines under the trailers here off/on for about a year now. There have been repairs made to many however. There is oftentimes a smell of sewer outdoors. I've had odors in my kitchen particularly when using water in sink for a while now too. I've been having a problem with the roaches off/on for several months as well. I've done all I can but I fear they're somehow coming from the underneath of my trailer into the pipes that go into the water/sewer lines. I've contacted the management in past for help in find out the source to that area is they're responsibility but I received no resolution to the trailers are the responsibility of the tenants. I've got roach bait in about every room so the roaches find usually are dead but after seeing one in my bathroom shower upon cleaning I'm very uncomfortable with continuing to not contact on the situation. To this trailer park is on city sewer/water lines seems the most reasonable ones to contact. I'd greatly appreciate help in this matter. To I'm very concerned for the health of myself and my geriactric cat with kidney disease now. Thank you very much. Rebekah

Case Date:

9/6/2024

The drainage ditch leading into a sewer grate behind our house is outgrown and filled with debris that is blocking the sewer grate. It is typically cleaned out by the city at least once a year but no one has come for more than 12 months.

Case Date:

9/10/2024

This is in reference to a prior case submission (#913401) - the prior service request was closed and listed as the property owner's responsibility but the case history for the location shows that in 2014 the same issue was submitted by my former neighbor and the city did resolve the issue with the storm drain being blocked. 9/10/2024 10:05:29 Closed by Emily Tate According to CBU records, the ditch at this location is private property, so maintenance is the responsibility of the property owner, or in some cases a neighborhood group/HOA. Thank you. Sent notification to Emily Tate, Anonymous 9/9/2024 10:17:14 Nancy Axsom assigned this case to Emily Tate Sent notification to Emily Tate, Anonymous 9/6/2024 11:48:48 Anonymous assigned this case to Nancy Axsom Sent notification to Nancy Axsom, Anonymous 9/6/2024 11:48:48 Opened by Anonymous

Case Date:

2/1/2024

Water running out of ground for a week.

Case Date:

1/24/2023

On December there was a frozen pipe that leaked into the kitchen floor and not into the sewer. Can you please look into this and consider giving me a credit? If you notice my previous bill, it was 103.38. Thanks,

Case Date:

6/10/2024

There is a "CBU" orange/white-striped horse-type warning sign sitting by the street (12th Street side) that has been there awhile without any apparent reason.

Case Date:

7/5/2024

There is a raised metal utility item in the street. Not to proper grade, will pop a tire. Please fix along hillside here.

Case Date:

3/5/2024

There appears to be a broken water main because water has been rising to the surface on my property the past 5 days. My front north sidewalk (photo attached), east sidewalk, and south concrete garage floor have been soaked for the past 5 days. My basement is dry and no pipes are leaking in my house. I live next to the lane that has a main water pipe underground. Please check this out as soon as possible. Thank you, Elida C. Behar March 5, 2024

Case Date:

4/3/2025

1st Street between Henderson & Grant: The ground water openings are covered in leaves again from last night's storms. Can you please clean these before the next round of storms arrive later today? Thank you.

Case Date:

6/19/2021

As commonly done when the storm drain is cleaned they dump the debris into the yard which ends up killing the grass I was told that when they clean the drains they're supposed to take the debris with them. I'd appreciate it if they would I've been fighting keeping grass growing here and when the water goes fast if there's no grass growing it takes the topsoil. Thank you