Case Date:

7/12/2021

At the north end of the tunnel under Tapp Rd an atrium grate has been removed from its opening and is lying next to it.

Case Date:

8/6/2014

Customer wants a hole next to the storm drain repaired.

Case Date:

3/7/2022

After Sunday's night storm there is low to no water pressure. I have investigated and cannot find or hear any leaks.

Case Date:

3/8/2022

Ticket #179188 is now closed - however, the pressure is still low. Will it take time to come back? -Lance

Case Date:

8/13/2013

Hole is developing above storm drain pipe

Case Date:

9/9/2016

Storm drain is backing up and water is starting to reach his front steps.

Case Date:

7/17/2020

My sewer has been backing up in my basement for several weeks. Roto Rooter came out to identify the problem. They found that my line is "party line" and is attached to my neighbor's line. The lines meet in his driveway and my line crosses through his front yard (see photos). Our houses were built in 1962. I know talking to the plumbers that this is illegal. To make it better, my neighbor is deceased (died in November) and the house is a foreclosure. No family is wanting responsibility for the house. We tried to call the bank to see what to do. The driveway and front yard will need to be dug up to move and replace the pipe. Who can I speak to to discuss how to proceed with this and (honestly) who will help pay for it?

Case Date:

7/21/2020

I sent a ureport to you 7-17 before receiving this estimate from roto rooter. It appears they will need to reroute the later to city main sewer and will be cutting the city street as well as backfill per code. Is this something you can help me with?

Case Date:

5/22/2014

Customer said that there is standing water that smells like sewer in the back yard.

Case Date:

9/16/2014

Standing water in the front yard, and it smells like sewer.