Case Date:

4/23/2023

Raw sewage from cleanout all over between sidewalk and street. This has happened sporadically for years, but several times in the last month.

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

5/5/2023

Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain

Case Date:

5/12/2023

The Hunter footpath (maintained by the city) between Eastside Drive and Mitchell is starting to get flooded again by a spring that has resurfaced.If nothing is done, it will become a breeding place for mosquitoes in the summer and an icy path in the winter.

Case Date:

5/31/2023

Resident reported manhole cover is not correctly placed as cars driving over it flip it up

Case Date:

6/1/2023

Clogged sewer drain. Second Request

Case Date:

6/1/2023

I have had sewage come up through our bath on our basement level 3 times in the past 7 months. It’s quite disgusting, and I can share pictures of this is you would like to see what this looks like. I have had HFI run a camera through all of my drains and I watched the video as they were doing this. There were no blockages at all; all the pipes were clear. The camera followed the drains all the way to the city sewer (5999 on the map). I have also spoken to a neighbor two doors down at 3212 S Abby Lane who has had the same thing occur multiple times. She has contacted the City too and they found a grease blockage which apparently was cleared. However, she said that there was back into her basement two weeks after that. After spending thousands with HFI and other plumbers, and out of frustration, she has purchased her own drain camera and equipment to clear out the drain should that occur again. Since this seems to be a recurring problem on the Abby Lane side of Bentley Court, here is my question: Is it possible to have the sewer/drain system that services Bentley Court checked for blockages or waste build-up? When last was this done? What drain systems from other neighborhoods feed into this system? The sewage has to come from somewhere. We really want to get to the bottom of this. Would you please help me? I cannot have my family live on the basement level when this type of thing keeps occurring. Thanks so much and I look forward to hearing from you.

Case Date:

6/11/2023

After the rain there appears to be a sinkhole/washout and collapsed sidewalk at the marked location, corner of robins bow and E Winston St.

Case Date:

6/12/2023

Serious erosion at the corner of Robon's Bow and Winston Street.

Case Date:

6/12/2023

Street drain clogged with debris. 3306 e. Mulberry Ct. 47401