Case Date:

2/28/2023

hello, i live in South crest estates Bloomington IN, for weeks now there has either been NO water, barely any pressure, or just drips coming out. We have Spoke to Management here, and they say it has to do with the city. My children have been in the middle of showers, and it turns off bc there is NO PRESSURE it is NOT okay anymore, it is flu season, people are sick, people need to shower, PEOPLE NEED WATER. Like i said i and multiple others have tried to talk to management but they say they can’t do anything. This is a health hazard and it needs to be solved, i have kids that are sick and puking and we can not even flush the puke down. it will only allow me to include (1) photo so here is that. Please get back to me ASAP because this is not okay, thank you.!

Case Date:

1/9/2023

700 block of E first Street, just before the intersection with Park: a sunken manhole cover

Case Date:

11/22/2023

We had a sewer blockage today. The plumber sent a camera through the sewer pipe and discovered that the fiber optic crew had pierced our sewer line, causing the back up.

Case Date:

4/13/2024

Since the street was repaved our garage has flooded 3 times in the past year due to runoff coming d9wn our driveway and over our yard. We tried to dig a relief ditch but this is more difficult and the flooding is due to the fill in of the original ditch in the easement and the fact that the culvert under the driveway is now clogged with roots and dirt. I need the ditch dug properly. Also, your department fixed a brok3n main last winter and did not fill in the hole left by the repair.

Case Date:

4/18/2024

Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.

Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

Case Date:

6/14/2024

The storm drains on both the North and South side of Heather are always full of debris. When it rains, there is very little area for the drainage. Please clear the debris.