Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

2/28/2025

Large muddy puddle on south side of Maxwell, between Woodlawn and Manor. Has happened ever since they removed the house and driveway and then filled in the south side of the road. The work they did blocks the water from draining off the edge of the road. Thanks!

Case Date:

4/20/2023

Storm drain has been blocked and will cause excessive water pooling when it rains. This is on the north side of the house-5th Street.

Case Date:

11/3/2023

Storm drains are covered with grass cuttings.

Case Date:

6/5/2024

Public sewer with an improvised cover without any type security, which gives off bad odors, located in the backyard of my property. I would appreciate the prompt response and solution from you, I have an Autistic son and this represents a danger for him and for the family.

Case Date:

2/7/2024

Storm drain casement junction is clogged with branches. You can see it through the heavy iron grid on the drain at the SW corner of Southdowns and Ballantine. It will require lifting the grid cover the clear out.

Case Date:

12/5/2024

broken glass in the street from junk falling off someone's trailer

Case Date:

5/19/2025

The curb is crumbling and the metal portion of the drain is no longer properly attached to the curb. The drain is also nearly completely blocked.

Case Date:

9/7/2017

The street repair jobs done on Hillside after the construction work this week at the intersection of Clifton is not holding up. It's been gradually sinking into the ground over the last four days with all the traffic going over it. It will likely start causing damage within the next few days if it isn't addressed soon. There's another patch that was part of that same effort at the intersection of Nancy, but it's not quite as bad. But I would suspect it will need addressing shortly thereafter since it also shows signs of settling.

Case Date:

12/10/2017

I live at 525 N Park Ridge RD. I called several times about sidewalk collapsing over water line. Please repair. Worry about safety of pedestrians.