Case Date:

6/15/2025

Our street, which is sloped downward from Dunn to N. Walnut, has water sluicing down Glendora in even a light rain. We have no storm drains or infrastructure to handle heavy rains except for the ditches some residents have dug on their own properties. I have such a ditch at 311 Glendora, and it runs very full and fast when it rains, keeping the street from flooding even more than it always does. My ditch has asphalt that is full of holes, so it needs patching- but that will only be a bandaid on what is a much larger problem... the fact that our neighborhood has no stormwater infrastructure. This causes basements to flood, and even one resident's basement wall to collapse under the floodwaters pouring down from Dunn St. Please contact me for more information, or direct me to the person who can help us. Thanks!

Case Date:

9/19/2023

Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement

Case Date:

7/1/2025

can somwtimes smell it and causes my senses and imflamtion to flare and me not being able to smell or think straight

Case Date:

7/7/2025

The asphalt surrounding the storm drain is sinking creating a hole by the drain.

Case Date:

7/27/2025

no water pressure at 2391 E. Winding Brook Circle

Case Date:

7/27/2025

I can hear water moving in the wall where the water enters the house from the meter/shutoff in my front yard. If I shut the water off inside the house where it enters, the sound stops. I have checked every place water is available in the house and outdoor spickets and there are no leaks or sound. I doubt it is related, but Saturday evening, July 26, our street lost power for 3 hours. Duke had a few large bucket trucks on our street around 10:45pm.Does the water department come here make sure there isn’t a leak inside the cover in the front yard?

Case Date:

9/9/2025

I wanted to let someone be aware that while driving home yesterday (9/8/25) around 3:20pm, there was a city vehicle pulling onto 69 south from 46. This driver was flying - once he passed me he kept flying. I was speeding myself at 80mph(in my personal vehicle) and i couldn't keep up. He got behind a semi in the middle lane and i took the left lane to pass. Not only was he going 80 he was also talking on his hand held phone. He eventually passed me again and kept going onto 37 south past the light at Victor Pike. He was in car #503. I could care less if he was in his personal vehicle but he was in a city vehicle, what a horrible way to represent this city! I couldn't have been more disappointed in our city knowing we have employees like that. I would hope someone is able to address this employee regarding his driving in a city vehicle. thanks!

Case Date:

9/12/2025

Broken glass pieces all over on 6th Street just west of College Ave by Graham Plaza building and Social Cantina.

Case Date:

9/23/2025

What the issue is that why would one of your staff be driving in a service vehicle and road raging like a maniac? The license plate number is 91485. Just being very impatient and unnecessary plus driving too fast and speeding out of a parking lot at a bank and at a street corner to cut off other motorists! This happened at about 830am on 9/18/25.

Case Date:

9/28/2025

Middle northbound lane of College Mall Road as you near the 2nd Street/entrance to mall. About four-five car lengths south of the aforementioned intersection, there are two pretty good holes. One is a sewer issue. The other just south of it is a hole that has been expanding over time.