Case Date:

6/12/2012

No offence, especially if this lands on Cliff my old friend, but the City website is really... not good. It never has been. It is nearly impossible to reasonably find anything other than departments (if you know what department you want). For example, I heard today that there are new regulations regarding fences on properties. Try to find those, I challenge you, either by navigating/guessing or by searching. Several searches in I finally get to this page: http://bloomington.in.gov/documents/viewDocument.php?document_id=695 "The links below..." finally sound promising... but there aren't any links below. Also, I'm accessing the site from IU, gigabit ethernet, very fast connection to the world... and every page is painfully slow to load. Hoping this is read as constructive criticism, as I wish it to be... Kevin

Case Date:

7/8/2012

Why can't I check on my own report? I could last week.

Case Date:

7/11/2012

This sounds stupid, but I can't find the log in box to check my utility account.

Case Date:

7/12/2012

I've been getting timeout errors while trying to access WebTrac to make a Tee Time for Cascades Golf Course. Mostly the page just timesout but just now i got this error: WebSpeed error from messenger process (6019) Msngr: Failed to connect to the specified WebSpeed named service. Verify that the service has been started. Verify the configuration for the service is correct. (5804): Error -60

Case Date:

7/13/2012

The "location" part of the app needs work. Takes w-a-y too long to zero in on the location Thanks

Case Date:

7/31/2012

On your list of Commonly Mistaken City Services you list Medicare (health insurance for people over 65)as a state service. You meant Medicaid (health care services for the poor). Your link is correct--it goes to the state's medicaid page. Please correct your list. Thank you.

Case Date:

8/4/2012

I think it would be useful if there was a section where residents could give positive feedback on things in town. I realize the point of this app is to help with things that the city may not be aware of, but giving good feedback can help as well.

Case Date:

8/8/2012

Add a place to report illegal water usage during to ban

Case Date:

7/11/2017

RE: Charles Brandt The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below. >> 7/3/2017 09:34:47 Closed by Charles Brandt Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website. >>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site

Case Date:

7/21/2017

Please remove this entry from public viewing. It contains my personal email and phone information. https://bloomington.in.gov/crm/tickets?category_id=53;sort%5BenteredDate%5D=1;page=13.