Case Date:

9/7/2021

I am on a remote SATT location and sometimes your system locks up. Located on West Fry Road at the big bend

Case Date:

7/14/2024

Dear Sir/Madame, I am Iryna, a Senior Accessibility Specialist at P2H Inc. As you may know, the Americans with Disabilities Act (ADA) mandates accessibility standards for digital platforms, including websites, to ensure equal access for people with disabilities. We have decided to conduct research in your state to identify key trends in website accessibility. Your website was selected for our study due to its importance, audience volume, public significance, and potential for improvement. Total issue score of your website: 76% (it’s red zone). You can review and download the details of your website accessibility audit by following this link https://p2h-partnerships.com/City-of-Bloomington We believe that our study will help you ensure a higher level of accessibility for all users of your website. If you have any questions or need additional information, feel free to contact me. Best regards, Iryna P2H Team 201 Spear St # 1100, San Francisco, CA 94105, United States

Case Date:

12/26/2021

I tried submitting a few tickets from my iPhone. I got as far as submitting the request and the resulting page said "processing your request" but never gave me a message like when I submit a request from my computer like "your request has been processed" and a ticket number to reference.

Case Date:

10/19/2022

Does Eli McCormick still work for the City? It seems like if a uReport gets routed to Eli McCormick, it is lost. I had an issue previously with the City not updating its directory after an employee quit and Ureports were being assigned to that person and no one seemed to realize it. Case #181740 has not been touched in 14 days after being assigned to Eli. Case #181758 is at 9 days. Case #181718 is at 13 days. Case #181222 is approaching 2 months. Just checking in. . . There is a problem with a lot of trash around a bus stop and someone living in the bus stop basically, and nothing has been done about it for 2+ weeks now. Maybe Eli is working towards a resolution, or maybe Eli is no longer in town! Who knows. Thanks for checking.

Case Date:

11/29/2022

Hello - This year I have twice alerted the City to issues with individuals who were still actively receiving uReport cases in the uReport system and listed on the City directory as employees despite having terminated their employment with the City. I would suggest the City look into how it deals with former employee accounts and emails in City systems as it is wild to be that the City does not seem to have controls in place for it. See Case # 181859 and Case # 180664 for the two examples of the City allowing uReports to go sit in inboxes of ex-employees and go unresolved for the concerned citizens of Bloomington reporting issues to the City government. Time to audit the systems and clean this up! Good luck.

Case Date:

7/1/2024

Please bring to the attention of the Mayor's Office: Bloomington Transit has closed a total of three uReports in the past two years. They need to be responsive to these reports. Thank you.

Case Date:

4/17/2023

Signs downtown ask people to go to the city’s website for alternatives to giving money to panhandlers. But several of the links are inoperative. Not really helpful to people looking for options. Thank you

Case Date:

3/17/2025

The city council phone number listed on bloomington.in.gov (812-349-3409) is completely unreachable. Any time I call I get immediately disconnected, with a busy signal, and no option to leave a voicemail. I hope this is a simple oversight. The page for the common council literally says that the council is supposed to be a link between the citizens of Bloomington and their government. I have tried emailing my councilperson and not gotten a response there either. I was told by Mayor Thomson's husband when he came canvassing at my house before the election that she wanted to make it easier for residents to communicate with their government. This seems like an easy place to start.

Case Date:

1/9/2024

Test. MB

Case Date:

11/2/2024

Very loud party going on. Speakers outside.