Case Date:

6/12/2025

12151 s tall Oaks Hydrant has the stem up 2-3 inches It could be broken and leaking

Case Date:

6/12/2025

12151 s tall Oaks Hydrant has the stem up 2-3 inches It could be broken and leaking

Case Date:

6/10/2025

Appears that a water line connected to a garden hose has broken at the property. In the back of the property, near the AC condenser, water has been spraying out continuously for the past 12 hours at least. Not sure if the line is secured or the property owners know about the water break.

Case Date:

6/9/2025

The grass in northern part of Bryan park appears to be wet. I saw water coming out of the ground near the basketball court. There are puddles in some places and in most places the grass is just soaking wet. Since there is no active rain, I thought that amount of water is unuy. And the water coming out of the ground could indicate a water leak. I attached a picture of the hole I saw. There is water coming out of it. But I couldn't attach a video from it here.

Case Date:

6/9/2025

People are regularly parking in front of the fire hydrant on Berkley North Court. Is there a way to get the curb painted, to make it more obvious that there is a hydrant that should not be blocked? Thank you.

Case Date:

6/8/2025

Can you check the hydrant at 1215 s tall oaks. The valve stem is up a couple of inches and it might be leaking.

Case Date:

6/4/2025

Sign attached to a road sign on E. Morningside Drive just off E. Third Street. "Hydrant Flushing This Area". I assume this might be related to the Greenway construction as a hydrant was moved I believe. No notification to any neighbors regarding hydrant flushing. This sign has been in place now FIVE weeks and without neighbor notification, it has lost all effectiveness. Has Utilities forgotten the sign was placed? Please let me know so I may inform the Park Ridge Neighborhood (Association) of the sign status? Thanks -

Case Date:

6/4/2025

No access to hot water for unreasonable amount of time

Case Date:

5/27/2025

We have no water. I know the city has been working on a break. The water advisory for our area has been lifted. Yet, we still have no water.

Case Date:

5/27/2025

Unfortunately, after I sent you the first email this morning I found out we have yet a third Watermain break in our neighborhood located at 2699 South McCartney Ln. in Hyde Park Village. I really need to speak to someone regarding the plan for our neighborhood. I am the president of the HOA of Hyde Park Village. My phone number is listed above as well as my email address. Thank you.