closed #199852
Other
800 N Smith Rd
- Case Date:
- 1/3/2025
My apartment X32 has flooded 4x since April 2024, with the last time being on December 16, 2024. After the 3rd time it flooded on May 15, 2024, they informed me that a drain pipe was leaking directly into my apartment and placed a plastic pipe to extend the drainage. However, this was not a permanent fit and it flooded again. On December 17, 2024 I went into the leasing office and asked to relocated by the end of January. They stated they could not accommodate this and someone would reach out to me later in the week. No one did. I left a message on January 1st and they called me back on January 2nd. I informed my apartment that a mold test kit tested positive for mold in an air test of the bedroom as well as a swab test for under part of my living room and bedroom baseboards. I was informed mold was everywhere and in order to leave the unit I would have to find another tenant to sub lease it or pay 3 months rent for a buy out. I don't believe these conditions are safe for me in the long term and they are refusing to provide a permanent fix to the issue. Their current fix is to place another plastic drain pipe, which was only a fix from May to December.