Case Date:

1/22/2025

Water meter frozen

Case Date:

1/28/2025

No water pressure for 3 weeks. 750 s walker st. Maple court lot 91

Case Date:

2/28/2025

Now there's a convenience fee or surcharge to pay the water bill via credit card. Thanks a lot--that's great, another way the City finds a way to dump on its residents.

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

6/30/2025

We have a heavy discoloration (brown) from the main line coming into the home. We have a pre-filter prior to plumbing through the home and the pre-filter shows a heavy (almost solid) brown within 24hrs from changing the filter.

Case Date:

10/30/2024

Is there any chance people with coconut allergies will be affected with the coconut powder added to the water treatment?

Case Date:

6/30/2025

My concern is too little or no erosion control in place on 19th St., where major storm sewer installation is going on. The street was flooded with muddy water on (6/29/25) Sunday morning. Tree limbs and debris left in the street after water receded. Crider is cleaning it up now. There is major excavation with lots of loose soil piled up on that 5A site so is this going to be contained in the future as work continues. I'm sure Utilities does not want this dirt flowing down and getting in to the existing storm pipes. It is a mess up here. Plus storm grates on the low end are filled with debris once again.