Case Date:

5/19/2025

We’ve had large trucks run over our curbs repeatedly and the neighbors have also had issues with trucks going on their yard and damaging their property. We were told poles or other barriers couldn’t be put in place ironically until there is an accident first. But I am writing to request that a no large vehicles over a certain size or with carriers attached be allowed to turn there. The attached photo is the specific truck as it ran the curb from EMI

Case Date:

7/20/2025

Plant overgrowth obstructing sidewalk

Case Date:

7/23/2025

500 S. Hawthorne: excessive growth on Hunter St. sidewalk side of the property makes sidewalk impassible without crouching down.

Case Date:

8/12/2025

Every time it rains our street floods severely and then backs up onto the sidewalks and coats them in a thick layer of mud. It’s a combination of heavy storms that the storm drain on the corner of 12th and Walnut cannot keep up with and a residual problem caused by the fiberware that was installed last year. Ever since they dug up the corner of 12th and Walnut the ground is nothing but mud and has been slowly taking over the sidewalk. It is unsafe to walk on as it is incredibly slippery and is at least an inch thick.

Case Date:

8/12/2025

Dangerous tripping hazards and overgrown

Case Date:

7/20/2024

Our outgoing water pipe backed up and flooded our basement. The plumber ran a camera down the drain and believes the pipe has been hit by the fiber cable installer yesterday, July 19. The plumber said the cable installer should fix the problem. Who should I call?

Case Date:

3/14/2025

I am the HOA Board president for Windermere Woods. I have received comments regarding holes that were dug in the common area between the lower portion of Windermere Woods Drive and College Mall Rd. I honestly don’t know if it’s a sewer issue or something left from the installation of fiber optic lines. I’m starting with sewers due to the location of the holes. There are two storm sewer grates along the east side of WW Dr by CMR. If you go about 10 feet directly east of the grates, you’ll see the holes. Both are about 12-18” deep and I’m concerned someone may step into one and be injured. I’m happy to meet someone and show them the two spots. If it’s not a COB issue, I’ll reach out to the fiber optic people. Thanks.

Case Date:

8/30/2023

Our toilet drains slowly. There is also a bubbling in the toilet when we run the water faucets in the powder room, the kitchen and upstairs. We noticed the problem with drainage on Monday August 28, and it has gotten worst since. There has been recent work on our easement to lay fiber lines. We are certain the issues for our toilet drainage are directly connected to the work done in the past few days. Please remedy our situation. We are not certain if we can run our showers and laundry due to the backup in our downstairs toilet.

Case Date:

11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

Case Date:

7/2/2024

I discovered that AEG had drilled through my sewer tile after calling plumbers several times to fix sewer blockages. On April 9, 2024, I contacted Eddie Helmondollar and his supervisor Dave Craig (cc:ed above) with pictures of the damage and a copy of the invoice I paid to the plumbing company ($2250). Dave says that he has repeatedly contacted Accounts Payable to check on the status of my claim. But despite my regular requests for help, I have not received any assurance the claim is being processed or when to expect the reimbursement. It is now July—3 months since I alerted AEG to the problem. Please assist me with this request. Thank you for any help you can provide. Terri Cramer 2421 N Skyline Drive (Lower Cascades neighborhood) Bloomington, IN 47404 312-420-0267 (text/cell)