Case Date:

9/19/2002

WATER COMING OUT OF ASPHALT

Case Date:

9/17/2002

WATER METER LID IS OFF AND LAYING ON THE GROUND. NEED TO SEND SOMEONE TO PUT LID BACK ON.

Case Date:

9/9/2002

POSSIBLE WATER LEAK

Case Date:

9/9/2002

WATER COMMING UP FROM THE STREET, POSSIBLE WATER LEAK

Case Date:

9/9/2002

WATER LEAK

Case Date:

9/9/2002

STORM DRAIN CANT HANDLE HEAVY RAINS, AND WATER FLOWS OVER IT

Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

8/24/2002

Turn water on after hours.

Case Date:

8/22/2002

Exceeds weight limit of 40 pounds NOTE: Too much water

Case Date:

8/19/2002

Fred Cate sent e-mail objecting to the adjustment in rate for irrigation water. Mr. Cate does not feel the amount of adjustment is justified.