closed #42835
Water Utility Problems
3210 W Tapp RD
- Case Date:
- 9/19/2002
WATER COMING OUT OF ASPHALT
WATER COMING OUT OF ASPHALT
WATER METER LID IS OFF AND LAYING ON THE GROUND. NEED TO SEND SOMEONE TO PUT LID BACK ON.
POSSIBLE WATER LEAK
WATER COMMING UP FROM THE STREET, POSSIBLE WATER LEAK
WATER LEAK
STORM DRAIN CANT HANDLE HEAVY RAINS, AND WATER FLOWS OVER IT
customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.
Turn water on after hours.
Exceeds weight limit of 40 pounds NOTE: Too much water
Fred Cate sent e-mail objecting to the adjustment in rate for irrigation water. Mr. Cate does not feel the amount of adjustment is justified.