Case Date:

9/25/2020

An 8 by 2 ft. Section of S. Highland on the west side of the steeet next to the storm drain section (near my house at 926 S. Highland) has buckled and crumbled into various sizes of asphalt chunks. If we have a sustained and severe downpour of rain, the water running down the street will carry the chunks into and block the storm drain under my front drive (on city property) and cause flooding. I am 81 and am unable to clear the street myself. May I ask you to inspect the area and possibly remove the debris? Thank you.

Case Date:

10/8/2020

I have water leaking continually behind my house from a larger Teal colored pipe. After checking the meter its running up, but I am not using any water inside the house. Can someone come take a look at it?

Case Date:

6/13/2019

There are two storm water grates that are dangerous to bicycles that should be replaced. They are located at the south-east corner of the Monroe County Courthouse Square. One is on the west side of Walnut St and the other is on the north side of Kirkwood Ave. These grates have long openings parallel to the street. A bicycle wheel can penetrate deeply into these grates and thus throw the rider and/or damage a bicycle.

Case Date:

11/5/2021

Curb box at NW corner of Blair and 11th appears to have a slow leak. When I lift the cap, the pipe is filled with water and slowly spilling out onto the sidewalk.

Case Date:

2/22/2021

School bus stop is blocked by Mountain of snow and water

Case Date:

3/21/2024

Can the south side of Fields Drive/South Fenbrook Lane be cleared of the natural debris in the road’s gutter? This debris continues in the road gutter all the way eastward to South Smith Road. This area was bush-hogged by the City earlier this month, leaving leaves, twigs, dirt and cut branches in the gutter. During a recent heavy rain this caused drainage problems as water runoff toward the storm sewer drain was blocked. Thank you.

Case Date:

5/5/2023

Black water or gray water is bubbling up from the pavement right above Basswood Drive at the above address, it's pouring into the stormwater drain

Case Date:

1/24/2018

We had the water meter turned off due to a line break. Our plumber tells us the meter itself is shatter and will need to be replaced.

Case Date:

9/21/1998

WANTS TO MAKE CLAIM FOR BUSTED WATER PIPES AND DAMAGED WATER HEATER FROM WATER PIPES BANGING AT BMG HANGERS

Case Date:

7/30/2019

I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?