Case Date:

12/1/2022

The company that came out to install new fiber hit my water line yesterday during the day. When I came home from work I noticed all the trucks from City of Bloomington working on it. I talk to them and they said they will need to shut off my water for a few hours while it got fixed, and then to run my tub for about 5 minutes and it should all be fine. I left until this morning and went to run my tub and get my water back to normal. I have water coming out of my taps, but there is no pressure and I have no information about what happened or if it has been fixed. Please get back to me ASAP as I can not bath or wash anything in my house. I would also very much like to know the company that is in charge of digging for this new fiber as they have left a mess all over my neighborhood. Thank you very much, Nick

Case Date:

12/7/2022

Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.

Case Date:

12/7/2022

Men's bathroom behind vending machines near ITS rear door: Accessible stall toilet seat is disgusting and damaged, apparently a regular water leak (or condensation) occurring behind same toilet.

Case Date:

12/23/2022

I have no running water at the moment.

Case Date:

12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.

Case Date:

12/24/2022

There is no water since yesterday . I was wondering if there any busted pipe outside ( I checked inside the building and nothing busted ) . Thank you

Case Date:

12/24/2022

Water is not coming out of faucets.

Case Date:

12/24/2022

No water.

Case Date:

12/26/2022

Water seems to be gently bubbling up through the asphalt at 3 or 4 spots on the north side of Arden Drive, just west of the intersection with Wilton Drive. I have a little video, but don't seem to be able to upload it from my phone.

Case Date:

12/27/2022

The person who is manager of the property has had the water company stop our service for no reason! We have been without water for two weeks now and with the cold weather we are sure the pipes are busted. We just need to be able to pay our bill and have water turned back on!