Case Date:

12/30/2018

The recently removed Wapahani lake has produced a new washout problem; and I’m also concerned that a similar problem is going to happen to the remaining lake of the old twin lakes of years past. I’m not sure why people think removing a large body of water is the best answer for alleviating water issues. Anyway, before I digress further. I know the city/county are well aware that something permanent will need to be done. My hopes are that a well thought out plan will be considered

Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

Case Date:

5/1/2019

The fountain drain in front of city hall appears clogged. Gross dirty water is filling the spiral end of the fountain, where the drain is.

Case Date:

5/28/2019

There was a water line break on Sunday behind 2252 E Cape Cod Dr, Bloomington, IN 47401. The City of Bloomington Utilities patched the line and filled the hole. However, would like to know if City of Bloomington will repair and asphalt the patch and if this is the monetary responsibility of the City of Bloomington. Please advise.

Case Date:

7/25/2017

I attempted to pay my water bill. There was an error reported. The money is already out of my account. Want to be sure my service is continued. Will I need to re-submit? Thanks!

Case Date:

8/1/2017

We would like to request that our company, Superior Tank Company, Inc., be added to your bidders list for any upcoming water storage tank/silo projects. If we can be of further assistance, please do not hesitate to contact us. Superior Tank Company, Inc. is a full service tank company specializing in inspecting, cleaning, painting, repairing and dismantling water storage tanks and silos. We take special care in keeping you in compliance with OSHA, NFPA, and AWWA.

Case Date:

9/7/2017

There is a dog which appears to be in need of food and water - pacing inside a fence on the east side of S. Henderson St. between Thornton and Moody. The dog has been doing it for several hours. Thank you.

Case Date:

12/8/2017

possible water-main break. at the intersection of walnut & 6th st, there's a lot of water on the street that is freezing which could cause cars to slide.

Case Date:

2/25/2018

Subject: Re: uReport Case #162510 - 3433_E._Third_St._property_needs_owner_attention Mike Arnold -- An update from a coupe weeks past on this address, I have been been busy or else would have sent a message sooner. 2/10/18: I reported to Bloomington Police the north, back of house, doors open. Lower door wide open, upper door open but storm door closed. Officers (six) arrived and cleared the house, Windows are still unlocked and storm windows may be opened as they are not closed in place on nearly all windows. Please make contact with the owner and request that they close all windows and check the two doors so they may be closed and locked. I have mentioned to you in the past, on the lower door, stone wall has fallen and mud prevents storm door to close. This needs attention. Please be more aggressive in your home owner contact. Monitoring this house and follow up on securing the house is now using Police time and resources. Plus my time and others neighbors concern that the house is being entered by homeless and others trespassers. It appears a mess inside and needs attention. If you cannot get results on this homeowner's negligence, see history back to 2004 where the city has sited issues, I will follow up with the Mayor and City legal. This needs to be solved to hold the homeowner accountable for action before something bad happens; house fire, frozen water pipes, trespassers cause issues. If you can, please tell me who the homeowner is and their contact information. I am willing to contact them to discuss issues (as the Neighborhood Association representative) - plus Bloomington Police wish to make contact. By the way - the house has not been occupied since December 2016. See attached photos Thanks - Steve Akers 3449 E. Longview Ave. ________________________________________ From: uReport <uReport@ureport-prod.bloomington.in.gov> Sent: Thursday, February 8, 2018 10:32 AM To: spakers@iu.edu Subject: uReport Case #162510 https://bloomington.in.gov/crm/tickets/view?ticket_id=162510 Closed by Mike Arnold Have driven by the property. The doors and windows are closed. Does not appear to be occupied. HAND will monitor the structure.

Case Date:

3/20/2018

Bids for Griffy Water Treatment Plant Regulated Asbestos Containing Materials (RACM) Abatement & Polychlorinated Biphenyl (PCB) Impacted Soil Removal On March 16, we purchased the digital sets for both of the above referenced bids from the Repro Graphix ePlanroom. We are missing several documents like the Asbestos Assessments performed at the Site by Ogle and Associates, LLC in April 2017 and the Transformer Removal performed at the site by Fields Environmental, Inc. in April 2017. Please email these reports to me or provide a link directly to them. Thank you, Ann M. Reiter areiter@keramida.com 317-685-6600