closed #121052
Other
2314 1/2
- Case Date:
- 9/23/1996
LOW WATER PRESSURE
LOW WATER PRESSURE
Refrigerator in back yard and a bathtub full of water drawing bugs.
LOW WATER PRESSURE AT RESIDENCE
WATER WAS COMING FROM GROUND AT 1904 E SOUTHDOWNS AND RUNNING DOWN THE STREET .
There is an old underground water cistern located on a parcel of land owned by Utilities on John Young Rd. It has open lid and could be a safety hazard.
Customer called complaining of dark colored water coming from his faucets. When he turns his faucets on, he gets a lot of sputtering and air coming from the pipes. A new sewer line was installed in front of his house a couple of days ago.
Getting sediments from fawcets. Also white film on dishes. Water was sampled 0n June 6, 96. Checked OK. First complaint 6/5/96. T&D flushed area lines 6/5/96.
Getting sediments from fawcets. Also white film on dishes. Water was sampled 0n June 6, 96. Checked OK. First complaint 6/5/96. T&D flushed area lines 6/5/96.
On July 29, 1996, Ms. Murphyy got a disconnect notice on a different account. She said she was told by CBU employee that she had two accounts - one was a phantom account and was meter reader's fault. The clerk stated it was all straightened out. While Ms. Murphy was on vacation, her water was disconnected. Water was not turned back on as they were told after her call. Meter reader turned water on. She wants apology.
On July 29, 1996, Ms. Murphyy got a disconnect notice on a different account. She said she was told by CBU employee that she had two accounts - one was a phantom account and was meter reader's fault. The clerk stated it was all straightened out. While Ms. Murphy was on vacation, her water was disconnected. Water was not turned back on as they were told after her call. Meter reader turned water on. She wants apology.