Case Date:

10/12/2017

The streetlight at the intersection of Woodburn Ave and 15th street is out and has been for several weeks. I have reported this outage several weeks ago since I live at 1020 N Woodburn which is 1/2 block from this light. My house is part of the Maple Heights Neighborhood Association. This area of Woodburn is quite dark. Is there any way that Duke can prioritze the repair of this light? I thought I would ask before I discuss the problem with the HT Hotline, the Mayor's office and Duke. I understand if larger outages would take a larger project, but this is a single light that has up till night be very reliable. Thank you for your efforts to help.

Case Date:

5/20/2018

Hi Mayor Hamilton and the city of Bloomington, I am contacting you and your office regarding the problem with the deer in our neighborhood. Once again, the deer are a problem for us and they are outright dangerous. I am not sure what the city is planning on doing with the problem, but I almost feel like I want to hire a sniper (and I am an animal lover) to get them off of our property or now purchase a BB gun. I am not a violent person, but I am at my wits end regarding this issue. Will the city only do something once a deer kills a child? I have heard of stories of dogs being killed by deer as well as homes being trashed by deer who have somehow gotten into somebody's home. The latest is that my wife got a broken ankle because of a deer and it required a trip to the ER at Bloomington hospital along with missed work for both of us. Luckily we have health insurance, but for those who don't...it is a very expensive endeavor that could have been avoided if the city would do something to cull these animals. Lately we have seen a herd of 8 deer roaming around Somax. I would like your opinion on how you plan to fix this problem because I do see this as a problem in our city and especially our neighborhood. Also, I heard that the city has a 2 million dollar surplus this year and wondered if that meant we would finally get the sidewalk and repair of the dangerous culvert that has been promised to the former owners of our house as well as to us. Our taxes go up every year (Judy Sharp just assessed another increas of $50,000 to our home value which raised our taxes again quite drastically). We can't seem to ever get a break from her with her assessments every year and it is quite frustrating. Every year we pay more and more taxes and get absolutely nothing for it. Again, I would appreciate your thoughts on this matter. Thanks. Best, Ingrid Faber 1104 S. Covenanter Drive Bloomington, IN 47401

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

8/21/1997

Re: Acct # 8790-56-001-0817559. Subscriber says she received bill which she doesn't owe. Says bill was paid, she moved July 25, TCI office "wouldn't shut off the cable". Sibscriber did not provide copy of bill. See letter attached.

Case Date:

12/17/2013

GRAFFITI ON THE NORTH SIDE OF THE OFFICE EASEL BUILDING

Case Date:

1/19/2023

I am emailing on behalf of a fraternity property at Indiana University-Bloomington. Sigma Alpha Epsilon has 6 parking light poles which are not auto-illuminating as they should at night. I've contacted Duke Energy, and I was told to contact the City of Bloomington Utilities as your office would need to initiate some form of a service request to have them turned on. Again, this property is on IU's campus. Therefore, I'm trying to determine who is the proper entity, office and/or person to contact. Any assistance would be greatly appreciated!

Case Date:

10/16/2003

Carnes was upset by the median placed in front of Dr. Steele's Office. She almost hit it on Oct. 14, 2003.

Case Date:

7/11/2006

Mayor's office received a complaint regarding the alley behind this rental property. Bushes are overgrown into the alley making accessibility and site an issue.

Case Date:

8/30/2018

Mayor's office received complaint about two patches on the NE corner of Kirkwood and Rogers.

Case Date:

7/27/2014

In front of 112 Glenwood West - post with deflectors marking west side of traffic calming bump - post is down and needs to be replanted. Post is lying beside road at spot where it belongs. Thanks -