Case Date:

4/28/2024

Our ask: Please retrench or otherwise definitively fix the water issue flowing from the high side of Brooks drive (addresses: 1213 and 1215) to the low side (address 2110 east Covenanter drive). Why: When heavy rains occur, high side water floods our yard and garden, resulting in 6 hours of work in clean up. History: In 2017 or thereabouts, the residents of 2110 east Covenanter reached out to the city regarding the water flow issue. At that time Phil Peden was the team lead. He showed me that the high side of Brooks had previously been trenched and there was piping under Brooks drive leading the water to Jackson Creek. He approached the 2 families in hopes of re-trenching, as he said it was the city’s responsibility to manage the water issue, as they had previously. Unfortunately, Phil was met with extreme resistance. To minimize neighbor impact, Phil’s team did trench some, and resolved 30% of the flow issue. He and I had a verbal agreement that I would try efforts on the low side of Brooks to protect my property from flooding. It seems that with the heavier rains, there remains a major issue of flooding despite years of my best attempts. At this time, I would appreciate further attention into this matter and a sustained / definitive fix from the city. Additionally, rocks from 1213 gravel drive continue to migrate across Brooks and deposit in my yard. I have been sweeping them back to their drive.

Case Date:

3/26/2024

I don't have a current photo but particularly since the utility work completed on this stretch of road the parking spots in front of the shops flood and hold water. The gradient actually seems to slope away from the drain instead of towards. As a result, we frequently have to bail out the parking spots to make them usable for customers. Flooding issues include the accessible parking spot, which poses a risk to the mobility impaired. How can we best collaborate on a solution? Thanks!

Case Date:

5/29/2020

Water doesn't drain at all at this drain site. It pools in the street, and runs downhill overwhelming the drainage capacity on the other side of the circle down by 170 E Sunny Slopes Dr.

Case Date:

2/8/2019

There is no drainage system on Olive street just south of Hillside. Additionally, Ridgemont Ct runoff gathers here as well. Cars try to drive through wich causes waves to sending more water into the effected houses. 18" in the street. Years of neighbors and past residents call for help have garnered no response from the city.

Case Date:

12/17/2023

There is water that smells like sewage bubbling up out of the drainage pipes. I've seen it literally bubbling up as if under pressure so I believe it comes from some kind of underground pipe but I can't be sure. The area is always wet as a result and smells.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

6/19/2021

We have had a drainage issue here for 20 years and I have asked for help many times and no one will do anything to help us. Our grate is a poor design and gets clogged by yard debris from areas of the neighborhood and caused our area to flood. Tonight we were home to pull the grate to allow for water to recede and not go further into our garage to our house. Would someone please listen to us. We have reported this several times and also in person. We are afraid to be away from our home if there is a serious storm in the area.

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

3/1/2022

In ground water valve is missing cap. Reported by IU Groundskeeper.

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.