Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

1/26/2024

There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

10/30/1997

NEW WATERLINE IN FRONT OF FRAMEMAKER, EXTREMELY LOW WATER PRESURE.REFERRED TO METER SERVICES,FRANK B

Case Date:

9/22/1997

1" WATER LINE LEAK

Case Date:

6/23/2000

Low water pressure.

Case Date:

1/14/1997

NO WATER-FROZEN PIPES ON EACH SIDE OF METER

Case Date:

8/16/1995

Water runs off going north on Maple Street, goes down driveway and into the garage. A poriton of 16th Street, which is at this point is unimproved, runs behind the property of 212 N. Maple. Dunn, Ferguson, and Schmalz own both properties and do not mind if the water is redirected onto their property behind N. Maple. J. Freeman stated that this address was looked into a couple of years ago and it was decided that an asphalt berm could be installed across the drive at 212 N. Maple.

Case Date:

1/18/2005

Exceeds weight limit of 40 lbs. Dump water. 944