Case Date:

6/2/2003

Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.

Case Date:

6/2/2003

faxed ljl/missed pick-up/trash: Resident states trash was out last night & stickered - no notice left.

Case Date:

6/2/2003

faxed ddh/ Missed pick-up/trash/ Please pick-up-Jason & DIrk Please check email Re: this notice Thanks Rosha

Case Date:

6/2/2003

exceeds 40 pound weight limit and can exceeds 32 gallon size

Case Date:

6/2/2003

exceeds 40 pound weight limit

Case Date:

5/30/2003

no sticker

Case Date:

5/30/2003

recycs and no-recycs mixed, items not included in program, items not properly sorted

Case Date:

5/30/2003

Case Date:

5/30/2003

Case Date:

5/30/2003