Case Date:

6/20/2002

Subscriber stated that his bill increased $3.50 this month. Subscriber stated that he was not informed of rate increase; he has called Insight to question his bill several times, and he has been placed on hold repeatedly and received no response.

Case Date:

6/20/2002

non-recyclable items

Case Date:

6/20/2002

non-recyclable items

Case Date:

6/20/2002

not sorted

Case Date:

6/20/2002

no sticker

Case Date:

6/20/2002

trash mixed in

Case Date:

6/20/2002

no sticker

Case Date:

6/20/2002

no sticker

Case Date:

6/20/2002

no sticker

Case Date:

6/20/2002

no sticker