Case Date:

3/22/2002

non-recyclable items

Case Date:

12/7/2004

Exceeds weight limit of 40 lbs, exceeds can sise of 32 gallons.

Case Date:

10/16/2007

can exceeds 35 gal

Case Date:

10/23/2000

b-not bagged bundled (bundles too large)

Case Date:

5/21/2009

45 gal can

Case Date:

7/2/2008

Recyclable items not properly sorted. Must be sorted for pick-up 945 las

Case Date:

9/12/2001

Last Wed., Sept 5, he started experiencing difficulty with his internet connection. The modem would drop the connection; he would reset it, and it work for about ten minutes, and then drop the connection again. He contacted Insight using both the 1-800# for @HOME services and a second number he had for Patrick Cannon. The rep who helped him at the 1-800# simply entered the complaint in the system and no action was taken. He only got voice mail for Cannon.

Case Date:

6/10/1999

Mr. Sanders is upset with Insight's automated message system. He telephoned Insight about the letter enclosed in his June billing statement. Scott Cooley was unavailable for comment. This complaint was received by Patricia George.

Case Date:

9/24/2001

after first call modem was replaced & orig. problem repaired; now experiences periodic interruptions in internet connection (30s to 1min) almost every evening. problem never occured before; left message with Patrick Cannon again - has never been called back.

Case Date:

6/24/2005

Yorktown apt. have moved their dumpsters and the neighbors are not happy. Trash is blowing everywhere.