Customer concerned about two things on new billing format. When they are an aqua-pay customer it says balance due $0.00 but under that says the amount being debited from their account. Customer says it is confusing. Also said a phone number to call should be on the bill.
Letter stated that Ms. Rockwood owned rental property at 914 E. 14th. House is now vacant but has util. bill of $396.70. No leaks can be found. Owner requested adjustment of bill.
Mr. Winkel would like to appeal to the USB because he does not feel he should be required to pay the connection fee for sewer at this location.
WANTS EMERGENCY WATER SHUT OFF
BUSTED WATER PIPES INSIDE, TURN OFF WATER
WANTS WATER TURNED ON AFTER HOURS
WATER STILL SOUNDS LIKE IT IS RUNNING, AFTER THE STOOL FILLS UP. WANTS SOMEONE TO MEET HER FRID 3/20/98 TO CHECK
NO WATER, LINES SUCKING AIR
CUSTOMER HAS NO WATER
Customer said aerators in fawcet are clogging with a white sediment.