Case Date:

10/27/2011

Resident called in stating that her recycling was not picked up again. Resident was very upset and not especially willing to discuss the matter. The first time that resident had called in she stated that she put her recycling out the night before. However this time, resident's husband stated that they put the recycling out early in the morning. When Shelby asked resident to clarify if it was morning or evening, he did not receive an answer. Sanitation has flagged this stop at this point. Both trash and recycling crews will now have to call in to base at the time that they reach this residence to state that they have made it there and whether or not there was any trash/recycling out at that time. Please note that after the first complaint (which is not showing up in Ureport for unknown reasons) which was about trash, 956 did call in for the two weeks following the complaint noting that there were no items out at the time that they arrived at 2510 E. Nora Hill Dr. Danny Baugh went out today and picked up the miss out recycling,

Case Date:

10/6/2016

Frustrated that her recycling wasn't picked up again today -- said her service has been spotty, repeatedly -- and she's called twice today requesting that it be picked up and has had no response.

Case Date:

10/26/2016

Mr. Hill said he had too much recycling for his two allotted recycling bins. He sorted all his recycling and puts the rest of it into two black bags to recycle. However, they were not picked up.

Case Date:

6/6/2013

Recycling was not picked up.

Case Date:

9/20/2013

He reported this as a storm sewer issue at first and Tony E. told him all we could do is build up the berm to help keep the water from running into his garage. Mr Mcconnaughy called me and said that's not what he wants. He says the street dept. keeps patching the asphalt in the alley and now it is too high and that causes the water to drain into his garage. He wants the asphalt lowered from University St to his garage (he said about 20') so the existing rock berm he already has will keep the water out of his garage. I told him I would refer this to Street Dept.

Case Date:

9/20/2013

Customer has a drainage problem Rain water running down the alley and going under his garage door.

Case Date:

5/26/2022

Constituent called reporting a pothole at 3rd St and Clifton.

Case Date:

11/30/2018

A few potholes are reported at the entrance/exit area of the Southcrest Mobile Home Park.

Case Date:

2/25/2019

We received a call from a woman concerned about eroding pavement around a drainage grate. She uses a wheelchair and expressed concerns about the hole being a safety hazard to her and to others. The exact location is the southwest corner of Southdowns Drive and Highland Avenue.

Case Date:

5/9/2019

Constituent called to report a pothole in the crosswalk just south of Child's Elementary School. He was walking his kid to school and twisted his ankle. He asked that it be filled as soon as you can so that someone else isn't injured.