Case Date:

11/8/2002

no sticker

Case Date:

10/25/2002

recys and nonrecys mixed, items not included in program, items not properly sorted. "PLASTIC: BOTTLE SHAPE ONLY, PLEASE READ BROCHURE."

Case Date:

10/11/2002

recyc items not properly sorted

Case Date:

10/4/2002

no sticker

Case Date:

9/16/2002

Lawn not cut; waist high.

Case Date:

9/13/2002

no sticker

Case Date:

8/30/2002

While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.

Case Date:

8/30/2002

Missed pickup - TRASH - Please pick up on Saturday

Case Date:

8/26/2002

Missed pickup - TRASH. Resident states that the trash was not collected on Friday. Resident left several messages and is very upset that her trash was missed.

Case Date:

7/12/2002

Dirk/fyi/fri./ other/trash/ faxed ddh/ resident has a broken floor lamp she will put out w/a trash sticker on it. talkd w/cans ok. to pick up.