Case Date:

8/30/2002

While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.

Case Date:

8/30/2002

Missed pickup - TRASH - Please pick up on Saturday

Case Date:

8/26/2002

Missed pickup - TRASH. Resident states that the trash was not collected on Friday. Resident left several messages and is very upset that her trash was missed.

Case Date:

7/12/2002

Dirk/fyi/fri./ other/trash/ faxed ddh/ resident has a broken floor lamp she will put out w/a trash sticker on it. talkd w/cans ok. to pick up.

Case Date:

7/12/2002

too heavy

Case Date:

7/5/2002

non-collectible items

Case Date:

6/28/2002

no sticker

Case Date:

6/21/2002

late set out

Case Date:

6/14/2002

NO STICKER

Case Date:

6/14/2002

NO STICKER